Amber Sanchez
Mount Prospect,IL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Operations Manager
Xsport Fitness
05.2022 - 06.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements
- Standard procedures to maintain a OSHA safe environment for valued customers and for employment .
- TEAM PLAYER , maintain good relationships with other district stores (managers/ assistant mangers ) to make sure we all succeed as a team.
- Responsibility to ensure cash is being distributed in a accurate manner by employees , to create a day to day bank deposit .
Customer Service Representative
Familia Dental
07.2021 - 05.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Rolling Meadows High School
Rolling Meadows, IL05.2020
Skills
*guest servies
*inventory procedures
*cash handling
References
XSPORT FITNESS
* Sales Manager
Alejandro rivas - phone number +1(847)791-0254
* Assistant operations
Brian Zamarron - phone number +1(847)744-4804
FAMILIA DENTAL
*Hiring manger
Melanie Gonzalez - +1(224)518-6635
Timeline
Operations Manager
Xsport Fitness
05.2022 - 06.2023
Customer Service Representative
Familia Dental
07.2021 - 05.2022
High School Diploma -
Rolling Meadows High School