Amber Sanchez
POMPANO BEACH,FL
Summary
Attentive Surgery Scheduler familiar with ICD-10 coding, [Software] and EHR systems. Skilled in organizing paperwork, sterilizing tools and coordinating supplies. Works well in fast-paced administrative environments focused on maintaining smooth and efficient scheduling services. Effective at setting up as many as [Number] weekly procedures for [Number] surgeons in a busy [Type] practice. Well-versed in checking coverage, obtaining authorizations and collecting payments. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
24
24
years of professional experience
Work History
Surgical Scheduler Coordinator/DME Coordinator
South Surgical Center
01.2009 - Current
- Enhanced patient satisfaction by efficiently scheduling surgeries and pre-operative appointments.
- Streamlined the surgical scheduling process for improved accuracy and time management.
- Reduced patient wait times by effectively coordinating with surgeons, nurses, and support staff.
- Contributed to hospital efficiency by managing schedules for multiple operating rooms and surgical teams.
- Improved staff productivity by organizing regular meetings for surgical coordinators to discuss best practices and workflow improvements.
- Collaborated with insurance providers to obtain necessary authorizations for scheduled surgeries, minimizing delays or cancellations due to coverage issues.
DME Coordinator
South Surgical Center
01.2009 - Current
- Conducted regular performance reviews for technicians, providing feedback and support for professional development.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Enhanced customer satisfaction by efficiently addressing and resolving service issues.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- DME order's to patient's prior to Discharge from hospitals.
- Video Call Member's
Workers' Compensation Coordinator
South Surgical Center
01.2009 - Current
- Assisted with design and implementation of various employee benefits programs.
- Gathered information about each position and related occupation with employee interviews, field observations, and industry research.
- Researched and analyzed wage, salary and other industry trends.
- Analyzed and evaluated existing compensation and benefits programs and recommended improvements.
Insurance Verification Specialist
Miami Children GI / GI MEDICAL Assistant
01.2000 - 12.2009
- Enhanced claim processing efficiency by verifying insurance coverage and obtaining pre-authorizations for procedures.
- Reduced errors in billing by accurately maintaining patient records with updated insurance information.
- Improved communication between medical staff and patients by explaining insurance benefits and financial responsibilities.
- Streamlined workflow for medical providers by obtaining necessary referrals and authorizations for services.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Education
High School Diploma -
ST BRENDAN
8700 CORAL WAY MIAMI FL 3316505.1990
Skills
- Strong Organization
- Insurance Verification
- Calendar Management
- HIPAA Compliance
- Patient Scheduling
- Time Management
- Phlebotomy
- Medical Terminology
- Patient-Focused Care
- Data Entry
Languages
SPANISH
Native or Bilingual
ITALIAN
Full Professional
Education
F.I.U Associate Arts. Degree
Timeline
Surgical Scheduler Coordinator/DME Coordinator
South Surgical Center
01.2009 - Current
DME Coordinator
South Surgical Center
01.2009 - Current
Workers' Compensation Coordinator
South Surgical Center
01.2009 - Current
Insurance Verification Specialist
Miami Children GI / GI MEDICAL Assistant
01.2000 - 12.2009
High School Diploma -
ST BRENDAN