High motivated professional prepared to leverage extensive experience in safeguarding sensitive information and ensuring compliance with industry standards. Known for fostering collaborative team environments and delivering reliable, adaptable solutions in dynamic situations. Skilled in threat assessment, risk management, consistently ensuring compliance and streamlining operations.
Overview
18
18
years of professional experience
Work History
Senior Security Specialist
Navy Federal Credit Union
07.2022 - Current
Perform supervisory/managerial/administrative responsibilities while establishing performance goals and priorities. Developing, mentoring, leading, training and applying corrective guidance to employees.
Utilization of NFCU policy and procedures along with distribution and application of instruction ensuring compliance with regulation.
Resolution of escalated abusive member and MCT complaints through review and investigation.
Self-initiate and apply strong decision making, coordination and prioritization skills while handling multiple job duties and meeting goals/deadlines in high pressure situations.
Promote a positive work environment by fostering open communication channels among employees at all levels of the organization.
Communicate and coordinate efforts with local emergency management organizations during crisis situations, ensuring swift response times and ensuring risk mitigation.
Security Specialist
Navy Federal Credit Union
04.2021 - 07.2022
Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
Monitored CCTV cameras and alarm systems for security breaches.
Facilitated knowledge sharing sessions among security team members, fostering culture of continuous learning and improvement.
Investigated reported incidents thoroughly, determining root causes and implementing corrective actions to prevent recurrence effectively..
Assisted senior management in decision-making processes affecting departmental performance through detailed reporting and analysis.
Security Officer
Navy Federal Credit Union
09.2019 - 04.2021
Greeted guests/employees professionally while preventing unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Wrote detailed reports on incidents which arised.
Investigation Specialist II
Department of Business and Professional Regulation
05.2015 - 03.2019
Applied analytical skills in reviewing financial records, transactional data, and other documents to identify patterns indicative of fraudulent activity or misconduct.
Conducted comprehensive interviews of witnesses, suspects, and informants to gather essential information for case building.
Developed strong relationships with local law enforcement and a variety of other agencies for efficient collaboration on cases.
Utilized various surveillance techniques effectively in gathering crucial evidence during covert operations.
Supervised and motivated new investigators and collaborated with personnel to identify strengths and areas of weakness.
Managed complex caseloads, prioritizing tasks to ensure timely completion and optimal results.
Documented findings and prepared detailed reports.
Collaborated closely with legal counsel and provided expert testimony in court proceedings, supporting prosecution efforts with clear and concise explanations of findings.
Correctional Officer/Sergeant
Santa Rosa Correctional Institution
12.2006 - 05.2015
Supervised and trained multiple employees in methods of performing their job duties in effective and efficient manners.
Prepared, reviewed, and submited oral and written reports of institutional irregularities.
Maintained strict adherence to confidentiality protocols while managing sensitive information pertaining to inmates, staff, and overall facility operations.
Created, organized, and scheduled training, rosters, and various drills, completion of shift timesheets/overtime reports, and various other administrative tasks assigned by upper management.
Maintained up-to-date inventories of equipment, maintain effective communication to ensure a safe working environment and ensure the control, safety and security of the Institution, employees, and inmate population.
Effectively managed high-stress situations while maintaining professionalism, demonstrating strong leadership skills under pressure.
Education
Associate of Science - Photographic Technology
Pensacola State College
05-2022
Skills
Team management
Document review
Strong organizational skills
Strong Computer Skills
Strong interpersonal skills
Processes and procedures
Goal/task oriented
Decision-making
Attention to detail
Training and mentoring
Timeline
Senior Security Specialist
Navy Federal Credit Union
07.2022 - Current
Security Specialist
Navy Federal Credit Union
04.2021 - 07.2022
Security Officer
Navy Federal Credit Union
09.2019 - 04.2021
Investigation Specialist II
Department of Business and Professional Regulation