Amber Schafer
Altoona
Summary
Dedicated Nail Technician in Training at La' James International College, skilled in customer service and sanitation procedures. Cultivated strong client relationships, enhancing loyalty and satisfaction. Proficient in nail art techniques and workspace organization, ensuring a pristine environment while delivering exceptional service. Recognized for problem-solving abilities and commitment to quality client care.
Offering positive attitude and strong desire to learn and grow in beauty industry. Brings potential to quickly grasp nail care techniques and deliver quality services. Ready to use and develop skills in nail art and client care in Nail Technician role.
Overview
1
1
year of professional experience
Work History
Nail Technician in Training
La' James International College
02.2025 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Offered advice and recommended products to improve and maintain nails.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
Retail Sales Lead
Famous Footwear
05.2024 - 01.2025
- Ensured compliance with all company policies, legal regulations, and safety protocols by staying informed of updates and communicating changes to staff.
- Resolved customer complaints professionally, working to find satisfactory solutions that protected both client interests and company policies.
- Achieved success in leading teams during holiday seasons or special events that required additional staffing or extended hours of operation.
- Promoted upselling opportunities by educating staff on current promotions and incentives designed to drive sales growth.
- Established rapport with customers, fostering a welcoming environment that encouraged repeat business.
- Maintained store cleanliness and organization, ensuring a pleasant shopping experience for all customers.
- Utilized point-of-sale systems effectively for efficient transaction processing; trained new hires on proper usage ensuring quick adaptation.
Education
Associate of Science - Nail Technician
La' James International College
Johnston, IA06-2025
Associate of Science - Accounting/Business Administration
Kaplan University
Davenport, IA12-2010
Bachelor of Science - Accounting
William Penn University
Johnston, IA08-2010
Skills
- Customer service
- Time management
- Nail art techniques
- Problem-solving skills
- Sanitation procedures
- Nail preparation
- Verbal and written communication
- Client service quality
- Organizational skills
- Workspace organization
- Cash handling
Timeline
Nail Technician in Training
La' James International College
02.2025 - Current
Retail Sales Lead
Famous Footwear
05.2024 - 01.2025
Associate of Science - Nail Technician
La' James International College
Associate of Science - Accounting/Business Administration
Kaplan University
Bachelor of Science - Accounting
William Penn University
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