Amber Scott
Medford,OR
Summary
Im focused on maximizing team efficiency and customer service by retrieving, stocking, and moving merchandise. Knowledgeable about customer service standards and sales processes. I'm dependable and very detail-oriented. I consider myself to be a team player with a positive attitude. I have strong organizational and leadership skills.
I can complete and enjoy domestic duties. I provide exemplary service to individuals with the utmost respect and consideration. Supportive and caring professional with the ability to monitor client behaviors and encouraging participation in healthy activities. Deliberate role model, demonstrating healthy behavior for daily living and social interactions. I can help patients with advocating, self-care, hygiene and provide companionship. Experienced working with Autistic children.
Overview
17
17
years of professional experience
Work History
Stock Room Associate
Ross Dress for Less
10.2022 - Current
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
- Assisted with inventory receiving process by scanning the merchandise, opening packages, organizing items, processing merchandise and running them to the correct locations on the sales floor.
- Promoted safe working environment in the stockroom through adherence to safety guidelines such as proper lifting techniques or pallet jack usage.
- Assisted in the development of new stock room associates by providing hands-on training, guidance, and support during their initial onboarding period.
Special Needs Child Caregiver
Self-employeed
11.2007 - Current
- Support my child in developing a individualized care plan to address his specific needs.
- All aspects of home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Enhanced childs social skills by organizing group activities and promoting positive interactions.
- Managed medical appointments and administered prescribed medications accurately, ensuring optimal health outcomes.
- Tailored learning materials to accommodate diverse learning styles for my special needs child. Greatly improving overall comprehension and retention rates.
- Collaborated with my childs support team of teachers, autism specialist and therapists to create appropriate educational goals for my child, ensuring academic progress.
- Provides consistent emotional support to my child during challenging situations, helping him develop coping strategies and resilience.
- Implemented behavior modification techniques tailored to my individual childs needs, resulting in reduced disruptive behaviors.
- Assisted special needs child with daily tasks, fostering independence and selfconfidence. He has become an excellent self advocate.
- Safeguarded the well-being of my child by diligently observing safety protocols and promptly addressing potential hazards in the environment.
Small Business Owner
The Cosmic Copper Shop
11.2021 - 03.2023
- Boosted online sales by implementing effective marketing strategies and optimizing website content.
- Optimized product listings with eye-catching images and persuasive descriptions, increasing conversion rates.
- Established strong relationships with suppliers for better pricing and product availability, reducing operational costs.
- Fulfilled orders accurately while maintaining attention-to-detail in packaging design elements which contributed positively towards branding efforts.
- Established a loyal customer base through consistent high-quality products and exceptional customer service experiences.
- Managed day-to-day business operations.
- Enhanced customer satisfaction by designing and crafting unique, high-quality jewelry pieces.
- Educated customers about proper care for their jewelry items, resulting in increased product longevity and satisfaction.
- Completed work with metals such as gold, brass, copper and silver, as well as wide range of stone types.
Commercial Janitorial Cleaner
Top Notch Cleaning
10.2017 - 06.2019
- Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
- Collaborated effectively with team members to complete assigned tasks efficiently while maintaining high-quality standards.
- Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
- Consistently exceeded client satisfaction benchmarks through attentive service, proactive problem-solving, and a strong work ethic.
- Upheld strict standards of confidentiality when working in sensitive areas such as executive offices and secure facilities.
- Maintained company reputation for reliability through consistent punctuality, professionalism, and commitment to meeting expectations on every job assignment.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean, neat, and professional entrances.
- Refilled soap dispensers and air fresheners in bathrooms.
- Kept building entryway glass clean and polished for professional presentation.
Skills
- Stock replenishment
- Heavy Lifting
- Workplace Cleanliness
- Merchandise Display
- Customer Service
- Receiving experience
- Attention to Detail
- Teamwork
- Hospitality background
- Residential Cleaning
- Verbal and written communication
- Leadership
- Problem-Solving
- Time Management
- Multitasking and Organization
- Strong Ethics
- Meal Preparation
- Medication and Appointment Reminders
- Special Needs Care
- Retail knowledge
- Continuous Improvement
- Respectful and Compassionate
- Patience and understanding
- Feeding Assistance
- Emotional Support
- Social Skills Development
- Autism Spectrum Knowledge
- Motor Skills Development
- Sensory Integration
- Reliability
Timeline
Stock Room Associate
Ross Dress for Less
10.2022 - Current
Small Business Owner
The Cosmic Copper Shop
11.2021 - 03.2023
Commercial Janitorial Cleaner
Top Notch Cleaning
10.2017 - 06.2019
Special Needs Child Caregiver
Self-employeed
11.2007 - Current