Amber Sedlacek

Work History

McKee Utility

01.2025 - 03.2025

Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.

BancFirst

09.2018 - 12.2024

Trained new tellers in proper procedures and best practices, fostering a knowledgeable and skilled workforce.
Maintained strict security protocols for vault access, ensuring the safety of valuable assets.
Provided support during audits, gathering necessary documentation and demonstrating compliance with internal controls.
Coordinated employee schedules to ensure optimal staffing levels during all shifts.
Maintained strict confidentiality of bank records and client information.
Adhered to dual control processes and audited cash drawers to reduce losses due to accounting errors and employee theft.
Processed a wide variety of retail banking transactions for personal and commercial customers.
Monitored and verified suspicious activity on customer accounts.
Oversaw currency shipments and deposits while adhering to strict safety guidelines.
Developed strong rapport with customers by actively listening, addressing concerns promptly, and providing tailored solutions in person and over the phone.

Poskey's Auto & Repair

09.2015 - 09.2018

Facilitated smooth operations by efficiently handling incoming mail, phone calls, and service inquiries.
Purchased parts and supplies to support vehicle repairs.
Submitted repair estimates and coordinated with insurance adjusters, clients, and staff.
Increased customer satisfaction by providing professional and courteous front desk support.
Dispatched drivers for wrecker services and entered service tickets for billing and record purposes.
Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.

Sac & Fox Nation

11.2014 - 08.2015

Assisted with planning and coordinating day-to-day and special program activities.
Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
Supported the development of new programs through thorough research and analysis of industry trends.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Collaborated with external partners to expand program reach and impact.

Boom-a-rang Diner

08.2011 - 09.2014

Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures.
Processed payments, batched out credit card processing machine, and balanced till.
Responded to and resolved customer questions and concerns.
Promptly served food and beverages to guests, ensuring an excellent dining experience.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.