Amber Sexton
Store Manager
Bruceton,TN
Summary
Dynamic leader with proven expertise in customer service and problem-solving, honed as Store Manager at Dollar General Market. Excelled in optimizing operations and team performance, enhancing customer satisfaction through strategic staff development. Skilled in multitasking and organization, adept at driving positive outcomes and maintaining high-quality service standards.
Overview
14
14
years of professional experience
Work History
Store Manager
Dollar General Market
12.2014 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Rotated merchandise and displays to feature new products and promotions.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Operations Manager
Freds
Camden, TN
05.2010 - 11.2014
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Bachelor Of Business - Business
Capella University
Associates Degree - Psychology
Nashville State Community College
Waverly, TN06.2014
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Manager
Dollar General Market
12.2014 - Current
Operations Manager
Freds
05.2010 - 11.2014
Bachelor Of Business - Business
Capella University
Associates Degree - Psychology
Nashville State Community College
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