Amber Shelko

Spent the last two years as a stay at home parent to two children.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.

• ICD 10 codes ,customer service , Take accurate and appropriate messages, assists patients/visitors in a friendly and courteous manner, check patients in and out, and distributes mail and faxes
• Collected, verified, recorded and processed client demographics, insurance payments and referral information
• Entered referrals into appropriate system based on type of referral obtained
• Answered phone calls and provided new clients with required paperwork to initiate service
• Completed intake assessment forms and filed clients' charts
• Maintained excellent attendance record, consistently arriving to work on time

• Auditing patient records for compliance with insurance requirements
• Abstracting clinical information for reporting purposes
• Basic coding for reimbursement claims.
• Managed over 70 patient charts per day.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor