Amber Simpson

-Client payments

-Assisted and educated clients in products

-Scheduled meetings and sending invoices.

-Ability to pay attention to detail and multitasking.

-Time management skills.

-Multiscreen dual monitors and systems such as word, excel, outlook, power point, quickbooks, and more.

-Maintained professional, organized, and safe environment for employees and patrons.

-Accomplished multiple tasks within established timeframes.

-Developed and maintained relationships with customers and suppliers.

-Improved marketing to attract new customers and promote business.

-Controlled costs to keep business operating within budget and increase profits.

-Developed detailed plans based on broad guidance and direction.

-Assisted in organizing and overseeing assignments to drive operational excellence.

-Improved staffing during busy periods by creating employee schedules.

-Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

-Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Delivered goods and products to customer on time and in excellent condition.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Coordinated efficient routes to avoid delays and optimize schedules.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Communicated with dispatchers and other personnel to coordinate transportation schedules.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
• Answered, scheduled, and responded to reservation calls at specific times and locations.

• Participated in skills development initiatives to promote team competence and success.
• Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
• Followed through with leads to close sales over phone, in office and during external consumer engagements.
• Negotiated prices, terms of sales and service agreements.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Met existing customers to review current services and expand sales opportunities.