Heather Kay
Hollywood,FL
Summary
Familiar with wide range of beers, liquors, wine and cocktails. Works great with team members to serve customers and meet demand. Always ready to help others and reliable in keeping bar organized, stocked and ready for customers.
Overview
15
15
years of professional experience
Work History
Celebration Specialist/Bartender
Firewater Bartending and Catering
Miramar, FL
09.2024 - Current
- Followed local regulations for events and obtained necessary permits.
- Organized catering services for all events, ensuring that all food was served on time and within budget.
- Applied industry knowledge and personal expertise to customize meetings, conferences and conventions to specific standards.
Bartender
The Greek Joint
Hollywood, FL
01.2022 - Current
- Greeted frequent visitors by name and explained new promotions.
- Monitored bar inventory and promptly restocked low items before depletion.
- Effectively multitasked within fast-paced environment.
Professional Bartender
Baja Bar And Grill/ Fox Chapel Yacht Club
Fox Chapel , PA
05.2016 - 08.2018
- Balanced daily registers and generated sales reports for management.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Lead Bartender
Three Lakes Golf Course
Pittsburgh, PA
04.2014 - 12.2017
- Stocked bar with beer, wine, liquor and related supplies.
- Talked easily with patrons to build rapport and earn repeat business.
- Trained new bartenders on drink preparation and upselling techniques.
- Met customer, business operations and server needs with minimal errors or delays.
Mixologist
Rivertowne Pourhouse
Pittsburgh, PA
01.2010 - 04.2015
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Crafted in-house made syrups, tinctures and specialty bar ingredients.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Greeted guests with friendliness and professionalism.
Education
Pittsburgh Bartending School
Pittsburgh, PA12.2010
Skills
- Outstanding Customer Service
- Suggestive Selling
- Health Codes Compliance
- Maintaining Glassware Stock
- Proficient in Mixology
- Cash Handling and Management
- Responsible Serving
- Age Identification and Compliance
Timeline
Celebration Specialist/Bartender
Firewater Bartending and Catering
09.2024 - Current
Bartender
The Greek Joint
01.2022 - Current
Professional Bartender
Baja Bar And Grill/ Fox Chapel Yacht Club
05.2016 - 08.2018
Lead Bartender
Three Lakes Golf Course
04.2014 - 12.2017
Mixologist
Rivertowne Pourhouse
01.2010 - 04.2015
Pittsburgh Bartending School
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