Victoria Collins
Lyman,SC
Summary
I am CPR certified. I am a certified CNA. I have a bubbly, outgoing personality but I am stern when it is needed. I have great customers service experience. I can offer a positive attitude and a great work ethic. An ongoing great communication with the customer whether good or bad I tried to resolve anything possible in a timely matter. I am a quick learner. I am available and willing to learn anything that is in front of me.
Overview
25
25
years of professional experience
Work History
Bartender/Head Bartender
The Coliseum bar and grille
Greenville, SC
09.2019 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Cleaning Contractor
Our final touch
Lyman
04.2016 - 12.2020
- Swept and mopped floors, vacuumed carpets, and dusted surfaces in all areas of the facility.
- Cleaned restrooms, including toilets, sinks, showers and bathtubs, and mirrors.
- Stocked restroom supplies such as toilet paper, soap, and paper towels.
- Maintained cleaning equipment in good working condition.
- Sanitized all high-touch areas using approved chemicals.
- Responded promptly to customer requests for cleaning services.
- Disinfected furniture and equipment after use by customers or staff.
- Inspected rooms for damages before beginning work on them.
Bartender/Server Trainer
Chiefs wings and firewater
Greenville , SC
08.2004 - 06.2018
- Train the next co-worker that was hired on.
- Keep all areas clean and sanitary
- Give great customer service
Front Desk Manager
Roper Mountain Health and Fitness
Greenville
08.1999 - 10.2003
- Greeted guests upon arrival and checked them in.
- Managed reservations by answering calls, responding to emails and booking accommodations.
- Organized daily room assignments and ensured all necessary paperwork was completed accurately all contracts were signed on a daily basis.
- Ensured the front desk area was clean and presentable at all times.
- Performed cashier duties such as taking payments, balancing accounts, handling refunds and resolving any discrepancies that arose.
Education
Some College (No Degree) - Accounting And Business Management
Greenville Technical College
Greenville, SCSkills
- Suggestive Selling
- Food Running
- Beverage Preparation
- Basic accounting
- Menu Memorization
- Payment Processing
- Food Service
- Complex Problem-Solving
- Cocktail list development
- Outgoing Personality
- Creative Mixology
- Responsible Alcohol Service
- Service-oriented mindset
- Safe serving knowledge
- Extensive spirits knowledge
- Bar service preparation
- Customer Service
- New Hire Training
- Cash and credit transactions
- Outstanding customer service
- Conversant in English
- Handling Difficult Customers
- Extensive beer knowledge
- Proficient in mixology
Timeline
Bartender/Head Bartender
The Coliseum bar and grille
09.2019 - Current
Cleaning Contractor
Our final touch
04.2016 - 12.2020
Bartender/Server Trainer
Chiefs wings and firewater
08.2004 - 06.2018
Front Desk Manager
Roper Mountain Health and Fitness
08.1999 - 10.2003
Some College (No Degree) - Accounting And Business Management
Greenville Technical College