AMBER SKEANS
Jackson,MI
Summary
Adept at navigating complex regulatory environments and enhancing customer engagement, I leveraged my healthcare expertise and exceptional customer service skills at Brooklyn Medical Center. Skilled in EPIC and Microsoft Office, I excel in maintaining meticulous medical records and fostering effective collaborations. My background illustrates a proven track record of improving operational efficiencies and patient care standards.
Overview
17
17
years of professional experience
Work History
Bartender/Server
Outback Steakhouse
Jackson, MI
11.2024 - Current
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Developed good working relationships with fellow employees through effective communication.
Compliance Specialist
Choice Laboratories
Jackson, MI
11.2021 - 05.2024
- Worked extensively with the METRC website to ensure accurate and compliant labeling for product packaging.
- Maintained up to date knowledge and understanding of all Regulatory of all Michigan Cannabis Regulatory Agency laws.
- Communicated and collaborated effectively with other departments.
Bartender/Manager
Polish Falcons
Jackson, MI
04.2008 - 08.2021
- Balanced daily registers and generated sales reports for management.
- Planned and coordinated special events to boost customer numbers and profits.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Medical Office Assistant
Brooklyn Medical Center
Jackson, MI
10.2008 - 03.2009
- Completed and safeguarded medical records, securing patient information to maintain confidentiality.
- Checked vital signs such as temperature, pulse rate, respiration rate and blood pressure.
- Administered injections, immunizations, medications, or treatments as directed by physician protocol.
- Scheduled appointments for patients via phone and in person.
Education
National Certification - Medical Billing And Coding
NCCT
Jackson, MI12-2024
Associate of Applied Science - Nursing
Jackson College
Jackson, MI05-1998
Skills
- Five years of healthcare field experience
- Associate Degree, Nursing
- Proficient in the use of EPIC, Microsoft Word, Office, Excel, and Google Sheets
- Excellent customer service skills
- Experience in scheduling and confirming patient diagnostic appointments
- Excellent maintenance of medical records
- Proficient in obtaining patient vital signs and medical history
- Ability to maintain detailed, accurate documentation
- Assisted physicians with minor surgical office procedures
- Ability to operate a variety of office equipment
Timeline
Bartender/Server
Outback Steakhouse
11.2024 - Current
Compliance Specialist
Choice Laboratories
11.2021 - 05.2024
Medical Office Assistant
Brooklyn Medical Center
10.2008 - 03.2009
Bartender/Manager
Polish Falcons
04.2008 - 08.2021
National Certification - Medical Billing And Coding
NCCT
Associate of Applied Science - Nursing
Jackson College