Amber Smith
Dickson,Tennessee
Summary
Passionate teammate providing enthusiastic assistance to the tech staff and Veterinarians with the goal of compassionate care to both the patient and client. Currently seeking an employment opportunity with a high workload and the opportunity for continuous hands on training to further my desire to progress my education in the veterinary field.
Overview
1
1
year of professional experience
Work History
Patient Care Technician/Kennel Tech
Richland Animal Clinic
Nashville, TN
02.2022 - Current
- Obtain laboratory samples as requested by the Doctor , i.e. urine,fecal, and ear cytology's.
- Accurately prepare and administer medications as directed by the Doctor via oral,rectal and topical routes.
- Assist in Radiology, ensuring proper view is captured by ideal patient positioning.
- Retrieve patient from owner and obtain accurate weight and temperature.
- Carefully reconstitute vaccines, prepare snap heart worm tests, and fill prescriptions.
- Assist Doctors and techs during appointments for proper flow of the Hospital.
- Restrain animals in a safe and compassionate manner during exams and procedures.
- Educate client on importance of early detection bloodwork, vaccines, and preventions.
- Document any change of pets conditions in medical records and notify the Doctor or technician.
- Accurately collect patient history, document medical fear free notes, and enter charges.
- Maintain boarding facility functions such as anal gland expression, nail trims, bathing, diet preparation, and exercise of boarded pets .
Client Care Liaison
Port City Animal Hospital
Savannah, GA(Time In Position Due To Mandated Military Move)
09.2021 - 01.2022
- Create client and patient accounts.
- Take patients medical and behavioral history.
- Fill prescriptions in pharmacy and call in prescriptions to out going pharmacies.
- Request records from previous health care facilities.
- Triage patient over the phone to assess appointment need.
- Schedule wellness appointment's, surgeries, procedure's, and euthanasia's.
- Create patient referrals to specialty clinic.
- Educate client on parasite prevention, pre-op/appointment needs, vaccinations, and medication administration within scope of knowledge.
- Occasionally retrieve animal from car and obtain accurate weight.
- Close out client's balance on their account and educate on alternative methods of payment such as ScratchPay.
- Educate clients on their pet having a fear free appointment via medication, pheromone application, and the fear free physical approach.
Medical Support Assistant Civilian GS 5
Department Of Defense United States Army
Pyeongtaek-si, South Korea, (Time In Position Due To Mandated Military Move)
03.2021 - 07.2021
- Skilled in the Armed Forces Health Longitudal Technology Application system and the Composite Health Care info and data Automated system used in patient care.
- Scheduled soldiers in-person and telephone appointments. Coordinated patient care via collaborating with facility nurses, medics, and providers.
- Pre-screened medical readiness of soldiers and instructed them on how to complete vital DOD/DA forms for physicians approval and signature.
- Pre-screened soldiers for walk-in appointment criteria and provided alternative care options if criteria was not met.
- Lightly pre-screened soldiers with STD concerns to guide them to the correct form of care.
- Guided soldiers to ancillary medical services (lab,audiology, EKG, etc) when needed for medical readiness and flight physicals.
- Submitted soldiers forms for medic review and physician signature.
Education
Associate of Science - Pursuing Veterinary Technology in Fall of 2022
San Juan College
Online Education 09.2024
Skills
- Fear Free certified
- Client education
- Animal restraint
- exceptional knowledge in international pet travel standards for military clients
- Proficient in multiple health software systems
Interests
- Hiking & Kayaking -Travel
- Painting and design - Home steading
- DIY projects - Gardening
Timeline
Patient Care Technician/Kennel Tech
Richland Animal Clinic
02.2022 - Current
Client Care Liaison
Port City Animal Hospital
09.2021 - 01.2022
Medical Support Assistant Civilian GS 5
Department Of Defense United States Army
03.2021 - 07.2021
Associate of Science - Pursuing Veterinary Technology in Fall of 2022
San Juan College
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