Amber Smith
Summary
Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent peer-to-peer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Area Manager of Operations
Walmart Distribution Center
09.2023 - Current
- Streamlined operations by implementing efficient management strategies and organizational systems.
- Led a team of professionals, fostering a collaborative environment to achieve company goals.
- Improved employee productivity through effective training programs and performance evaluations.
- Enhanced customer satisfaction by addressing concerns promptly and implementing process improvements.
- Increased overall efficiency by identifying areas for improvement and implementing best practices.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
- Facilitated communication between departments, resolving conflicts, and streamlining processes for better collaboration.
- Established clear performance expectations, providing regular feedback and support to team members for continuous growth.
- Conducted regular audits of facility operations to ensure compliance with industry regulations and company policies.
- Optimized staff scheduling by analyzing workload requirements, reducing labor costs without sacrificing service quality or employee satisfaction.
- Collaborated with upper management on strategic planning initiatives, aligning departmental objectives with overall company goals.
- Monitored daily operations closely, proactively addressing any potential issues before they escalated into larger problems.
- Empowered team members through professional development opportunities that fostered individual growth as well as team cohesion.
Desk Runner
Walmart Distribution Center 6055
08.2022 - 09.2023
- Plan and set up shift (set orderfiller assignments, set routes to dock doors, assign lift drivers to prospective aisles) according to current days volume/numbers.
- Deliver messages and instruction during start of shift to shipping associates
- Keep balance of all departments throughout duration of shift
- Maintain cleanliness of dock
- Give instruction when needed to associates throughout shift
- Move out and fill trailers into dock doors
- Give appropriate down time needed to orderfillers and lift drivers
- Send replenishment moves to appropriate lift driver.
- Generate replenishment moves for slots needed
- Perform QA operations throughout shift
- Help with end of shift paper work
Orderfiller/Lift Driver/Loader/T3 Associate
Walmart Distribution Center 6055
04.2019 - 08.2022
- Operated vocollect and lydia devices to fill grocery orders in perishable department
- Operate Center Rider, PC4500, Double Jack, Single Jack, and Crown Fork Lift
- Load trailers with pallets of perishable product according to loading map
- Lead and trained new hire associates on order filling day to day job tasks
- Enhanced warehouse efficiency with systematic organization and accurate labeling of products for easy retrieval.
- Assisted in onboarding new employees, providing thorough training on order filling procedures and best practices.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
Cutting Table Operator/Trainer
Mannington Mills Inc.
05.2018 - 04.2019
- Read work order and verified required pre-fabrication work.
- Managed large workload of quality production in fast-paced environment with interruptions and tight deadlines.
- Took materials and cut to proper dimensions based on production order specifications.
- Operated large cutting machines to cut floor tile.
- Checked completed work to identify flaws and sort items by grade.
- Made timely adjustments to machine operations and components to meet demands of different production orders.
- Maintained clean and safe work environment
- Trained associates on new ZUND table operations and it's software
Retail Supervisor
Charlotte Russe
08.2017 - 05.2018
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Trained and oriented associates to maximize team performance.
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
- Coordinated merchandising displays, signage and sales enablement.
- Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Engaged associates in daily operations through open communication and upbeat team meetings.
- Completed start and end of shift tills and paper work.
Education
Bachelor of Science - Kinesiology
Georgia Southern University
Statesboro, GAHigh School Diploma -
Greene County High School
Greensboro, GA05.2015
Skills
- Superior communications skills
- Ability to multitask
- Reliable
- Confident, enthusiastic, and goal driven
- Excellent decision making
- Great planning and organizational
Timeline
Area Manager of Operations
Walmart Distribution Center
09.2023 - Current
Desk Runner
Walmart Distribution Center 6055
08.2022 - 09.2023
Orderfiller/Lift Driver/Loader/T3 Associate
Walmart Distribution Center 6055
04.2019 - 08.2022
Cutting Table Operator/Trainer
Mannington Mills Inc.
05.2018 - 04.2019
Retail Supervisor
Charlotte Russe
08.2017 - 05.2018
Bachelor of Science - Kinesiology
Georgia Southern University
High School Diploma -
Greene County High School