Amber Snake
Shawnee
Summary
Efficient billing and posting clerk with background in managing accurate and timely billing processes, including invoices and account statements. Possess strong organizational skills and adept at data analysis to ensure billing accuracy, leading to improved customer satisfaction. Proven track record in streamlining procedures for more efficient workflow and reducing discrepancies in financial postings.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Third Party Billing Technician
Kickapoo Tribal Health Center
McLoud
07.2020 - 05.2025
- Submitted claims to insurance companies.
- Provided training to new staff members on company policies related to billing procedures.
- Reviewed and processed claims for accuracy and completeness, ensuring compliance.
- Maintained up-to-date knowledge of applicable laws, regulations and guidelines governing medical billing practices.
- Identified potential areas of improvement in existing billing processes and procedures.
- Verified insurance coverage to ensure proper billing procedures were followed.
- Participated in periodic audits of the department's financial records as directed by management.
- Developed strategies to improve overall efficiency of the billing department operations.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Collaborated with other departments within the organization such as Accounts Receivable.
- Analyzed patient accounts for discrepancies, resolving any issues in a timely manner.
- Reviewed data for deficiencies or errors to correct incompatibilities and review output.
- Checked claims coding for accuracy with ICD-10 standards.
- Generated and distributed month-end statements for customers and resolved related concerns.
- Performed insurance verification.
- Reviewed assigned codes and modifiers to update.
- Ensured HIPAA compliance by keeping all patient information confidential.
- Participated in workshops, seminars, and training classes to gain stronger education in industry updates and federal regulations.
Accounts Receivable Clerk
Kickapoo Tribal Health Center
McLoud
10.2014 - 07.2020
- Reconciled daily cash receipts with bank deposits.
- Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
- Verified accuracy of invoices and account balances.
- Maintained accurate records of accounts receivable and payable transactions.
- Analyzed customer account information to identify discrepancies or trends in payment history.
- Created detailed reports summarizing accounts receivable activity within specified time periods.
- Ensured compliance with company policies and procedures as well as applicable regulations.
- Generated monthly financial reports for management review.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
- Prepared monthly statements for accounts receivable operations.
- Posted and verified entries to logs, spreadsheets or reports to update department records and accounting systems.
- Assisted with month-end and year-end closing processes.
- Maintained detailed records of all accounts receivable transactions.
- Ensured HIPAA compliance by keeping all patient information confidential.
Accounts Receivable Clerk
Black Hawk Health Center
Stroud
07.2012 - 10.2014
- Reconciled daily cash receipts with bank deposits.
- Verified accuracy of invoices and account balances.
- Maintained accurate records of accounts receivable and payable transactions.
- Analyzed customer account information to identify discrepancies or trends in payment history.
- Generated monthly financial reports for management review.
- Processed posting and reconciling payments and addressed aged receivables.
- Reconciled ledger to validate payments accounted for and accurately posted.
- Generated monthly statements for accounts receivable operations.
- Maintained detailed records of all accounts receivable transactions.
- Ensured HIPAA compliance by keeping all patient information confidential.
Patient Registration Representative
Black Hawk Health Center
Stroud
03.2010 - 07.2012
- Greeted patients and answered questions regarding registration process.
- Entered patient data into electronic medical record system accurately and efficiently.
- Collected patient demographic information, verified insurance coverage, and updated records as necessary.
- Assisted with scheduling appointments, verifying benefits and authorizations for procedures.
- Provided support to the clinical staff with registration issues or concerns.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Updated patient information in database regularly to ensure accuracy of records.
- Verified insurance eligibility through online portals or by phone calls.
- Managed high volume of incoming calls while maintaining professional demeanor.
- Verified insurance and collected critical data elements to properly identify and bill patients.
Appointment Clerk
Black Hawk Health Center
Stroud
09.2009 - 03.2010
- Ran daily reports detailing number of appointments scheduled for each provider.
- Managed the front desk area including organizing paperwork and maintaining supplies.
- Ensured HIPAA compliance by keeping all patient information confidential.
- Greeted patients upon arrival and checked them in for appointments.
- Checked voicemail messages regularly throughout the day for urgent requests.
- Scheduled appointments, managed calendars and ensured accuracy of appointment times.
- Called patients prior to scheduled appointments to confirm attendance.
- Provided clerical support such as filing, copying, faxing and scanning documents.
- Answered incoming calls from patients regarding scheduling or rescheduling appointments.
Education
CMRS, CMCS - Medical Billing
American Medical Billing Association
Some College (No Degree) - Pre-Physical Therapy
Rose State College
Oklahoma City, OKSkills
- Claims submission
- Insurance verification
- Coding accuracy
- Problem solving
- Attention to detail
- HCPCS coding
- ICD-10 coding
- Denial management
- Medical billing expertise
- Payment posting
- Verbal communication
- HIPAA compliance
- Account management
- Accuracy and precision
- Administrative support
- Billing reconciliation
Certification
- Certified Medical Reimbursement Specialist (CMRS)
- Certified Medical Coding Specialist (CMCS)
References
References available upon request.
Timeline
Third Party Billing Technician
Kickapoo Tribal Health Center
07.2020 - 05.2025
Accounts Receivable Clerk
Kickapoo Tribal Health Center
10.2014 - 07.2020
Accounts Receivable Clerk
Black Hawk Health Center
07.2012 - 10.2014
Patient Registration Representative
Black Hawk Health Center
03.2010 - 07.2012
Appointment Clerk
Black Hawk Health Center
09.2009 - 03.2010
CMRS, CMCS - Medical Billing
American Medical Billing Association
Some College (No Degree) - Pre-Physical Therapy
Rose State College