Beverlee Ballard
McConaghy Home Medical
Sweetwater,AL
15
years of professional experience
Results-driven DME Billing Specialist with a strong focus on billing systems, insurance verification, and claims processing. Proven ability to implement streamlined procedures and resolve discrepancies, enhancing operational efficiency.
Work History
DME Billing Specialist
7 Years 8 Months- Processed and verified billing claims to ensure compliance with insurance regulations.
- Coordinated communication between patients and insurance providers to resolve billing inquiries.
- Implemented streamlined billing procedures to enhance operational efficiency within the department.
- Researched and resolved billing discrepancies to enable accurate billing.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
- Improved customer satisfaction with prompt and clear communication regarding their billing inquiries.
Cashier
6 Years 1 Month- Processed high-volume transactions accurately and efficiently in fast-paced retail environment.
- Managed cash register operations, ensuring compliance with cash handling policies.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new employees on cash handling procedures and store policies to ensure consistency.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier
8 Months- Maintained organized checkout area to enhance operational efficiency and improve customer experience.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Reduced processing errors by meticulously following transaction procedures.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Associate of Applied Science - Office Technology
- Honoree of [Phi Theta Kappa]
- Honor Roll [2013-2015]
- Dean's List [2013-2015]
- [3.5] GPA
- summa cum laude graduate
High School Diploma
- Honor Roll
Skills
Billing systems and software
Claims processing
Insurance verification
Claim submission
Denial management
Data entry
Payment posting
Claims submission
Data entry proficiency
Records management
Data research
Fast typing
Efficient documentation
Timeline
DME Billing Specialist
McConaghy Home Medical
09.2014 - 05.2022Read More
Cashier
Travis's General Store
11.2007 - 12.2013Read More
Cashier
Piggly Wiggly
01.2007 - 09.2007Read More
Alabama Southern Community College
Associate of Applied Science from Office Technology
Read More
Wilcox Academy
High School Diploma
Read More