Amber Spicer
Brookshire,Tx.
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
15
15
years of professional experience
Work History
FRONT DESK/BARTENDER
CALGARY PASS VENTURES (Wild West)
06.2012 - 01.2021
- Utilize multitasking abilities to quickly fill orders and complete transactions on Point of Sale (P.OS.) terminal in a fast-paced environment
- Carefully verify identification of patrons to ensure compliance to Texas alcohol regulations and company policies
- Complete inspection general to maintain cleanliness of establishment
- Handle large amounts of cash
OFFICE MANAGER
ORLANDO MOTOR COMPANY
08.2012 - 08.2013
- Create new car sale contracts/handle all down payments
- Repossessions/ repossession paper work
- Create temporary tags on Texas Department of Motor Vehicles
- Handle all car payments
FRONT DESK RECEPTIONIST
HARRIS COUNTY FEDERAL CREDIT UNION
04.2006 - 10.2006
- Open all new accounts
- Answer phones and direct all calls to the proper location
- File all paper work associated with new accounts and new loan paper work
- Assist members with questions they might have about their accounts
Education
HIGH SCHOOL DIPLOMA - undefined
SAN JACINTO CHRISTIAN ACADEMY
05.2006
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Computer literate and40 WPM
- Excellent written and verbal communication skills
- Detail oriented
- Handle conflicts efficiently and professionally
- Work well independently and as a team
- Ability to handle large amounts of cash
Timeline
OFFICE MANAGER
ORLANDO MOTOR COMPANY
08.2012 - 08.2013
FRONT DESK/BARTENDER
CALGARY PASS VENTURES (Wild West)
06.2012 - 01.2021
FRONT DESK RECEPTIONIST
HARRIS COUNTY FEDERAL CREDIT UNION
04.2006 - 10.2006
HIGH SCHOOL DIPLOMA - undefined
SAN JACINTO CHRISTIAN ACADEMY
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