Open To Work
Amber Sproles
Healthnet
Indianapolis,IN
Work Preference
Desired Job Title
Lead Medical Assistant - Laboratory/Phlebotomy
Work Type
Full Time
Location Preference
On-SiteHybrid
Location:
Indianapolis, IN
Open to relocation:
Yes
Important To Me
Career advancementPaid time off
9
years of professional experience
Dynamic Lead Medical Assistant with proven phlebotomy expertise and clinical leadership. Skilled in team building, patient issue resolution, and HIPAA compliance, driving enhanced patient care and operational efficiency.
Work History
Lead Medical Assistant - Laboratory/Phlebotomy
8 Years 8 Months- Supervised daily operations of clinical staff, ensuring efficient workflow and optimal patient care.
- Coordinated patient scheduling and follow-ups, increasing appointment adherence and reducing no-show rates.
- Implemented electronic health record (EHR) systems, improving data accuracy and accessibility for patient management.
- Developed training programs for new medical assistants, enhancing team competency and service quality.
- Oversee and coordinate daily operations of the medical laboratory, ensuring efficient workflow and timely processing of patient specimens.
- Manage specimen collection, handling, processing, storage, and transportation in accordance with laboratory procedures and safety requirements.
- Perform venipuncture and specimen collection for patients of all ages.
- Conduct and document point-of-care testing, including quality control procedures and accurate result reporting.
- Coordinate laboratory workflow, prioritize urgent specimens, and troubleshoot daily operational issues.
- Served as a resource and trainer for Medical Assistants, students, and new team members on laboratory procedures and specimen handling.
- Communicate with providers, clinical staff, and reference laboratories to ensure appropriate testing and specimen requirements are met.
- Maintain laboratory supplies, organization, compliance documentation, and quality standards.
Education
Bachelors - Social Work
- Honor Roll [Semester and Year]
- 4.0 GPA
Phlebotomy Tech - Phlebotomy
Associate of Science - Medical Assistant
- Dean's List [Semester and Year]
Skills
Phlebotomy expertise
Administering vaccinations
Assist with procedures
Medical terminology knowledge
Electronic medical records
Laboratory maintenance
Diagnostic equipment expertise
Laboratory administration
Vital signs monitoring
Appointment scheduling
Care coordination
Patient issue resolution
Clinical leadership
Staff oversight
Performance enhancement
Critical thinking
HIPAA compliance
Professionalism and ethics
Accomplishments
- Recognized for outstanding dedication to patient care.
Congressional Award
Dedicated 10 months / 1,700 hours of intensive, team-based national service completing high-impact community projects across multiple states.
Led hands-on recovery efforts, completing 3 disaster relief deployments, clearing debris, and distributing supplies to families in need.
Collaborated within a diverse 10-person team to complete [Number] construction, environmental conservation, and urban development projects under strict deadlines.
Timeline
Lead Medical Assistant - Laboratory/Phlebotomy
Healthnet
01.2018 - CurrentRead More
Walden University
Bachelors from Social Work
Read More
Indiana School Of Phlebotomy
Phlebotomy Tech from Phlebotomy
Read More
Brightwood College
Associate of Science from Medical Assistant
Read More