Detail-oriented medical coding professional skilled in ICD-10-CM, CPT, and HCPCS coding, with a comprehensive understanding of medical terminology and procedures. Proven ability to exceed performance standards in team environments while navigating complex regulation policies. Committed to continuous learning and advancement within the evolving healthcare landscape.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Facility Charge Management Analyst
IU Health Revenue Cycle Clinical Support Services
Indianapolis, IN
07.2024 - Current
Monitored and analyzed Charge Help requests from the IU Health system to improve coding and billing accuracy.
Audited patient accounts that were flagged to ensure that charges were coded correctly.
Compiled reports from multiple databases for use by the management team in making decisions about best practices.
Conducted quality assurance reviews to ensure completeness and accuracy.
Ensured timely completion of all assigned tasks within set deadlines.
Supported key initiatives by contributing to special projects.
Cultivated strong professional relationships with colleagues.
Coordinated with billing department to clarify billing issues related to coding.
Referral Specialist
IU Health Physicians
Indianapolis, IN
01.2020 - 07.2024
Chosen to execute numerous projects assigned by management from various departments.
Guaranteed data integrity throughout referral process by maintaining accurate records.
Monitored referral data across multiple platforms.
Reviewed patient diagnostics, imaging, and notes to schedule accurate appointments.
Adapted swiftly to dynamic changes.
Collaborated with internal departments to ensure smooth transitions for referred patients.
Provided exceptional customer service, addressing patient inquiries and concerns with empathy and professionalism.
Resolved conflicts between referring physicians and receiving providers.
Administrative Assistant
Wilcox Environmental Engineering
Speedway, IN
09.2018 - 01.2020
Operated multi-line phone system effectively by greeting visitors warmly and ensuring accurate message transmission.
Managed timelines for disposing of liquid waste.
Ensured accuracy and compliance by developing and refreshing physical records as well as updating digital files.
Processed invoices for Accounts Payable and assigned them to appropriate projects.
Collaborated with project managers to compile more than eighty final reports.
Education
CRCR -
HFMA
CPC -
AAPC
05-2024
High School -
Mt. Vernon High School
Fortville, IN
Skills
Meticulous
Interpersonal
Critical thinking
Medical terminology
ICD-10-CM coding
CPT coding
HCPCS coding
Understanding of Anatomy and Physiology
Communication
EMR proficiency
Quality assurance
Charge capture
Regulatory compliance
Certification
Certified Professional Coder (CPC)
Timeline
Facility Charge Management Analyst
IU Health Revenue Cycle Clinical Support Services
07.2024 - Current
Referral Specialist
IU Health Physicians
01.2020 - 07.2024
Administrative Assistant
Wilcox Environmental Engineering
09.2018 - 01.2020
CRCR -
HFMA
CPC -
AAPC
High School -
Mt. Vernon High School
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