Amber Stevens
Huntington Beach
Summary
Customer-focused professional with experience in service excellence and team collaboration. Bringing strong interpersonal skills, adaptability, and a passion for helping others to create exceptional customer experiences in an active lifestyle retail environment.
Overview
7
7
years of professional experience
Work History
Warehouse Manager
Artistic Painting Studio
06.2020 - Current
- Trained and mentored staff members in company policies, daily tasks, and safety precautions
- Managed inventory and merchandise organization to optimize operations
- Provided detailed instructions for job responsibilities and company guidelines by example
- Collaborated with team members to create an engaging workspace, resulting in improved productivity
Professional Nanny
Private Families
01.2021 - Current
- Built trusted relationships with 5+ families, resulting in consistent rehiring and long-term care arrangements
- Demonstrated exceptional reliability and responsibility while supervising children of various ages
- Created engaging activities that promoted development while maintaining safe environments
- Developed strong communication skills with parents through regular updates and addressing specific family needs
- Managed multiple priorities effectively while adapting to each family's unique routines and preferences
- PART-TIME
Banquet Server
McConnell's Fine Ice Cream
04.2019 - 06.2020
- Provided exceptional service to a high volume of customers at weddings, festivals, and other special occasions
- Built connections with diverse customers, ensuring personalized service that increased customer satisfaction
- Implemented sanitary food handling, holding and service protocols
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
Teaching Assistant
Brightstar Learning Center
02.2018 - 09.2019
- Supervised children and participated with children in activities.
- Developed strong communication skills while addressing needs of both children, parents, and school administration
- Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors
- Contributed to a positive, educational setting by using gentle discipline and promoting student success
Education
Bachelor of Arts - Psychology
UC Santa Barbara
Santa Barbara, CA06.2020
Associate of Arts - Liberal Arts Social & Behavioral Sciences
Santiago Canyon College
Irvine, CA06.2017
Skills
- Customer Service
- Teamwork
- Adaptability
- Time Management
- Self-Motivated
- Active Lifestyle Enthusiast
Timeline
Professional Nanny
Private Families
01.2021 - Current
Warehouse Manager
Artistic Painting Studio
06.2020 - Current
Banquet Server
McConnell's Fine Ice Cream
04.2019 - 06.2020
Teaching Assistant
Brightstar Learning Center
02.2018 - 09.2019
Bachelor of Arts - Psychology
UC Santa Barbara
Associate of Arts - Liberal Arts Social & Behavioral Sciences
Santiago Canyon College
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