Summary
Overview
Work History
Education
Skills
Timeline
Generic

MELISA GARCIA

Azusa,CA

Summary

Dynamic Warehouse Manager at A&A Equipment and Supply, Inc, skilled in optimizing inventory management and enhancing team productivity. Proven track record in implementing safety protocols and training staff, fostering a motivated workforce. Strong communication and problem-solving abilities, ensuring efficient operations and high customer satisfaction.

Overview

25
25
years of professional experience

Work History

Warehouse Manager

A&A Equipment and Supply, Inc
Irwindale, CA
03.2024 - Current
  • Oversaw daily warehouse operations, ensuring efficient inventory management and timely order fulfillment.
  • Implemented safety protocols, reducing workplace incidents and maintaining compliance with regulations.
  • Trained staff on equipment operation and best practices, enhancing team productivity and performance.
  • Streamlined shipping processes to improve delivery times and optimize resource allocation.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
  • Facilitated effective communication with vendors and customers to enhance transaction efficiency.
  • Logged calls for warehouse
  • Conducted targeted calls to promote sales initiatives and enhance client engagement.

Manager

Pandoras Corner
Pasadena, CA
06.2021 - Current

Managed operations of antique business, overseeing inventory and customer relations.

Assisted in managing online product listings to enhance visibility. Supported customer inquiries to improve satisfaction. Collaborated with team members to streamline order processing.

Facilitated web-based purchasing, enhanced customer shopping convenience.

Assisted in managing telecommunications projects to meet client needs. Supported teams in executing project tasks efficiently. Contributed to maintaining communication systems for optimal performance.

Executed purchasing strategies to optimize supply chain efficiency.

Coordinator

Melisa’s Flowers
Azusa, CA
06.2001 - Current

Facilitated special events through effective communication with participants via phone.

Secured funding through proactive outreach to numerous potential donors.

Oversaw food delivery operations to enhance service efficiency and customer experience. Coordinated with team members to streamline order processing and delivery logistics. Fostered a collaborative environment to improve team performance and service quality.

Assisted in delivering donations to local organizations. Supported logistics for timely distribution of resources. Collaborated with team members to ensure effective communication during delivery processes.

Supervisor

UPS
Baldwin Park, CA
11.2011 - 02.2023
  • Coordinated with suppliers to manage stock levels, minimizing delays in supply chain operations.
  • Developed training programs for new hires, fostering a knowledgeable and skilled workforce.
  • Conducted regular audits of inventory accuracy, ensuring reliability in reporting and stock levels.
  • Led initiatives to enhance warehouse layout, improving space utilization and workflow efficiency.
  • Supervised daily operations to ensure workflow efficiency and team productivity.
  • Trained new employees on safety protocols and operational procedures.
  • Monitored inventory levels and coordinated restocking activities to maintain supply continuity.
  • Oversaw scheduling and task assignments to optimize labor resources effectively.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Facilitated communication with department employees to coordinate training, testing, payroll, and reminders.
  • Facilitated daily communication through over 50 calls and numerous text messages to ensure accurate logging of drivers' tasks across various counties.

Department Lead

Albertsons
Glendora, CA
08.2015 - 09.2019

Assisted in processing orders efficiently. Supported inventory management to maintain stock levels. Collaborated with team members to ensure timely delivery of products.

Managed inventory stocking processes to ensure optimal product availability.

Managed incoming calls to ensure effective communication and customer support.

Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.

Assisted safety teams in implementing protocols to maintain workplace safety standards. Supported training sessions for staff on safety procedures and emergency response. Monitored compliance with safety regulations to promote a secure environment.

Education

Certificate of Technical Studies - Office, Medical Front End, Medical Assistant

Premiere College
Baldwin Park, CA

High School Diploma

Azusa Adult Ed
Azusa, CA

Skills

Phone skills

Communication skills

Time management

Call handling

Customer service

Problem-solving skills

Call center customer service

Resolving issues

Customer communications

Inbound phone calls

Answering questions

Customer support

Communicating with clients

Gathering information

Data entry

Product knowledge

Technical troubleshooting

Interpersonal skills

Calm disposition

Logging call information

Training and mentoring

Staff management

Employee motivation

Decision-making

Timeline

Warehouse Manager

A&A Equipment and Supply, Inc
03.2024 - Current

Manager

Pandoras Corner
06.2021 - Current

Department Lead

Albertsons
08.2015 - 09.2019

Supervisor

UPS
11.2011 - 02.2023

Coordinator

Melisa’s Flowers
06.2001 - Current

Certificate of Technical Studies - Office, Medical Front End, Medical Assistant

Premiere College

High School Diploma

Azusa Adult Ed
MELISA GARCIA