Amber Sumerall

.

• Verified ownership documents for accuracy, reducing processing errors and improving turnaround times.
• Assisted customers in completing title applications, providing guidance on necessary documentation and fees.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.
• Trained new staff on title processing procedures and agency software, fostering a knowledgeable team environment.
• Resolved discrepancies in title applications by coordinating with relevant departments for timely resolution and customer communication.
• Assisted customers with complex title issues, providing guidance on necessary steps to resolve problems.
• Enhanced office productivity by managing a high volume of title applications and paperwork daily.
• Simplified processes for lien releases, helping customers navigate complicated situations more easily.
• Promoted compliance with state regulations by keeping current on legislative changes affecting DMV procedures.

• Recorded and processed vehicle auction data accurately.
• Assisted in coordinating vehicle inspections and evaluations.
• Managed bidder registrations and maintained accurate records.
• Collaborated with auction staff to streamline operational workflows.
• Promoted positive client relations through effective communication regarding auction details, policies, and procedures.
• Edited and proofread documents for accuracy and completeness.
• Assisted with onboarding of new employees.
• Analyzed discrepancies in title records, implementing corrective actions to maintain data integrity and accuracy.
• Coordinated the preparation of title transfer documents, improving workflow efficiency and reducing processing time.
• Communicated with customers to resolve common title issues.
• Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
• Contacted [State] Motor Vehicle Department to determine status of pending titles.
• Kept up-to-date with state and federal regulations to prevent errors and fraud.
• Served as a liaison between buyers and sellers during the titling process, ensuring all parties were informed about their responsibilities.
• Established strong relationships with clients, fostering loyalty and repeat business through personalized service.
• Coordinated test drives for interested buyers, ensuring a positive experience that showcased each vehicle''s performance capabilities fully.

• Developed and implemented age-appropriate lesson plans fostering cognitive, emotional, and social development.
• Facilitated engaging activities promoting creativity and physical coordination among preschool children.
• Established positive relationships with families, effectively communicating children's progress and daily experiences.
• Monitored classroom behavior, implementing strategies to promote a safe and inclusive environment for all children.