Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Suter

Box Elder,SD

Summary

Dynamic professional with proven leadership skills at McDonald's, excelling in inventory management and conflict resolution. Successfully implemented quality control measures and enhanced customer satisfaction through effective training and operational support. Recognized for strategic planning and multitasking abilities, ensuring smooth restaurant operations and staff development.

Overview

22
22
years of professional experience

Work History

2nd Assistant Manager

McDonald's
Rapid City, South Dakota
06.2022 - Current
  • Implemented quality control measures to uphold company standards.
  • Assisted in managing daily restaurant operations and staff schedules.
  • Monitored inventory levels and placed orders to maintain stock availability.
  • Addressed customer complaints promptly to maintain satisfaction levels.
  • Supported financial management by processing cash transactions accurately.
  • Assisted with the development of staff training programs and materials.

Distribution Attendant

Monument Health
Rapid City, South Dakota
04.2022 - 08.2022
  • Supported healthcare staff by preparing and delivering necessary supplies efficiently.
  • Conducted routine inventory checks to ensure adequate stock of essential items.
  • Assisted other staff members in completing tasks as needed.
  • Conducted regular inventory checks to ensure adequate supplies are available.
  • Answered telephones promptly and courteously when taking reservations or takeout orders.
  • Assisted in stocking shelves with merchandise in an organized manner according to company procedures.
  • Ordered supplies and managed inventory.
  • Organized inventory according to established procedures.
  • Tracked inventory levels related to returned merchandise.

Swing Shift Manager

McDonald's
Rapid City, South Dakota
08.2003 - 03.2022
  • Trained new employees on service protocols and food safety standards.
  • Addressed customer concerns promptly to enhance overall satisfaction.
  • Maintained accurate cash handling procedures during shift transitions.
  • Supervised teams' work to maintain consistent quality and performance levels.
  • Provided training, mentoring, coaching and development opportunities for staff on the swing shift.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.

Education

Dental Assistant

Lake Area Tech
Watertown, SD
05-2010

High School Diploma -

Watertown High School
Watertown, SD
05-2006

Some College (No Degree) - Accounting

Western Dakota Tech
Rapid City, SD

Skills

  • Inventory management
  • Time management
  • Conflict resolution
  • Leadership skills
  • Operational support
  • Strategic planning
  • Multitasking and organization

Timeline

2nd Assistant Manager

McDonald's
06.2022 - Current

Distribution Attendant

Monument Health
04.2022 - 08.2022

Swing Shift Manager

McDonald's
08.2003 - 03.2022

Dental Assistant

Lake Area Tech

High School Diploma -

Watertown High School

Some College (No Degree) - Accounting

Western Dakota Tech

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