Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sylvia Ortiz

Hondo,TX

Summary

Experienced with preparing ingredients and maintaining kitchen organization. Utilizes strong culinary skills to support line cooks and ensure smooth kitchen operations. Track record of effectively managing time and resources in high-pressure environments.

Overview

23
23
years of professional experience

Work History

Prep Line Cook

McDonald's
06.2024 - 07.2025
  • Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
  • Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
  • Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
  • Assisted in training new team members on cooking techniques, kitchen equipment usage, and company policies.

Manager in Food Service

Hondo Independent School District
05.2002 - 02.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Education

High School Diploma -

Hondo High School
Hondo, TX
07-2016

Skills

  • Management Skills
  • Food Service
  • Customer Service
  • Communication Skills
  • Teamwork
  • Food preparation
  • Cooking techniques
  • Sanitation practices
  • Waste reduction
  • Efficient multitasking
  • Attention to detail
  • Following instructions
  • Safe food handling
  • Food handling
  • Inventory stocking

Timeline

Prep Line Cook

McDonald's
06.2024 - 07.2025

Manager in Food Service

Hondo Independent School District
05.2002 - 02.2024

High School Diploma -

Hondo High School