Amber Tabor
Harrison,AR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Assistant Escrow Officer
First National TItle
06.2019 - 01.2024
- Enhanced customer satisfaction by efficiently managing escrow transactions and providing timely communication.
- Streamlined closing processes for smoother transactions by coordinating with title companies, lenders, and agents.
- Reduced errors in documentation by meticulously reviewing and organizing all necessary paperwork.
- Increased team efficiency by collaborating effectively with Escrow Officers and support staff on multiple tasks.
- Boosted client confidence with accurate fund disbursement by thoroughly balancing ledgers and securing funds from appropriate sources.
- Expedited process completion by proactively addressing potential issues and promptly resolving any discrepancies.
Escrow Assistant
Lenders Title Company
07.2016 - 06.2019
- Reduced errors in documentation by meticulously reviewing and verifying all necessary paperwork.
- Managed multiple high-priority tasks simultaneously while maintaining strict deadlines and attention to detail.
- Efficiently processed incoming funds from buyers and disbursed funds to sellers upon closing transactions successfully.
- Handling sensitive financial information securely, protecting both clients'' privacy and company reputation.
- Stayed current on industry regulations and trends to provide informed guidance to clients during transactions seamlessly.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
Bank Teller
First National Bank Of North Arkansas
10.2013 - 07.2016
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
- Increased efficiency within the teller line by sharing best practices among colleagues, leading to shorter wait times for customers.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Bank Teller
First National Bank Of Green Forest
08.2012 - 10.2013
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Bank Teller
First Federal Bank
04.2005 - 08.2012
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Enhanced branch sales through cross-selling bank products and services to customers.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Education
High School Diploma -
Bergman High School
Bergman, AR05.2002
Skills
- Escrow Standards
- Closing Disclosure
- Funds Disbursement
- Loan Document Packages
- Deposit and Withdrawal Management
- Financial Transactions
- Attention to Detail
- Professionalism and Courtesy
- Customer Service Excellence
Timeline
Assistant Escrow Officer
First National TItle
06.2019 - 01.2024
Escrow Assistant
Lenders Title Company
07.2016 - 06.2019
Bank Teller
First National Bank Of North Arkansas
10.2013 - 07.2016
Bank Teller
First National Bank Of Green Forest
08.2012 - 10.2013
Bank Teller
First Federal Bank
04.2005 - 08.2012
High School Diploma -
Bergman High School
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