Amber Taylor
Orange,CA
Summary
Reliable hospitality professional with 5 years of experience in fast-paced restaurant environments, including leadership responsibilities. Known for staying organized under pressure, supporting team operations, and creating a positive guest experience.
Overview
5
5
years of professional experience
Work History
Server/ Front of House Support Lead
DIN TAI Fung Restaurant
Anaheim
10.2021 - 07.2026
- Served as a front-of-house support lead across host, cashier, and food runner responsibilities, helping coordinate workflow and team communication.
- Delivered exceptional service to high volume of daily customers, contributing to positive dining experiences.
- Addressed customer inquiries and resolved issues promptly, ensuring customer satisfaction.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Processed payments accurately using point-of-sale systems and supported opening, closing, and daily operational responsibilities.
Shift Lead
Krak Boba
Santa Ana, California
01.2021 - 10.2021
- Supervised daily operations to ensure smooth workflow and customer satisfaction.
- Resolved customer complaints to improve overall customer satisfaction and loyalty.
- Assisted in the training of new employees.
- Handled cash and electronic transactions accurately to maintain financial integrity and streamline operations.
Education
Bachelor of Science - Business Administration
California State University, Fullerton
Fullerton, CA12-2026
Associate of Science - Business Administration
Golden West College
Huntington Beach, CA05-2023
Skills
- Food & Beverage Service
- POS Systems
- Cash handling
- Customer service
- Time Management
- Multitasking
- Team Leadership
- Teamwork
Timeline
Server/ Front of House Support Lead
DIN TAI Fung Restaurant
10.2021 - 07.2026
Shift Lead
Krak Boba
01.2021 - 10.2021
Bachelor of Science - Business Administration
California State University, Fullerton
Associate of Science - Business Administration
Golden West College