Amber Terrell
Dalzell,SC
Summary
Highly motivated professional offering combined knowledge and skills to enhance business performance and patient care. Operates well in both individual and team capacities, and can quickly adapt to different processes to drive company objectives. Committed to providing outstanding patient care and support to ensure patient satisfaction. Resourceful and results-driven with a passion for growth and efficiency to meet company needs.
Overview
6
6
years of professional experience
Work History
Certified Medical Assistant/Patient Service Representative
Bon Secours Mercy Health
10.2018 - Current
- Assists health care providers with patient care in a clinical setting, by performing laboratory testing and gathering the patients medical history.
- Manages inventory levels for medical supplies and organizes patient care areas.
- Informs patients of laboratory results and provides patients education and instruction regarding next level of care.
- Obtains protected patient health information accurately and efficiently while providing excellent customer service in compliance with HIPAA guidelines.
- Filed insurance and billing information as well as collecting patient payments and balancing accounts.
- Trains and educates staff members on efficient processes and procedures while building a team committed to patient care and positive experiences.
Asset Protection and Safety Manager
Lowes
03.2021 - 01.2022
- Managed and controlled inventory and company assets at upstate stores by closely monitoring reports and conducting item level investigations.
- Overseen store operations by implementing programs and proper training strategies while creating professional relationships.
- Reported and investigated all employee and customer claims by conducting thorough investigations to protect integrity and company assets.
- Promoted safety awareness through internal memoranda, newsletters and specific training programs.
Education
High School Diploma -
Pickens High School
Pickens, SC2017
No Degree - Nursing Prerequisites
Greenville Technical College
Greenville, SCSkills
- HIPAA Compliance
- Project Management
- Conflict Resolution
- Time Management
- Networking
- Adaptability
- Training and mentoring
Timeline
Asset Protection and Safety Manager
Lowes
03.2021 - 01.2022
Certified Medical Assistant/Patient Service Representative
Bon Secours Mercy Health
10.2018 - Current
High School Diploma -
Pickens High School
No Degree - Nursing Prerequisites
Greenville Technical College