Amber Tezak
Joliet,IL
Summary
Versatile and results-driven professional with a proven track record at UPS, adept in warehouse management and route optimization. Demonstrates exceptional communication skills and adaptability, significantly enhancing team efficiency and safety protocols. Known for a strong work ethic and ability to thrive in fast-paced environments, consistently contributing to improved productivity and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Package Center Supervisor
UPS
Rockdale, IL
11.2021 - Current
- Facilitated clear communication between team members, ensuring smooth operations and timely deliveries.
- Coordinated with transportation partners to optimize delivery routes, reducing transit time and fuel consumption costs.
- Resolved conflicts between team members and addressed complaints or grievances.
- Maintained a safe work environment by enforcing safety protocols and regularly conducting inspections.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Followed safety regulations to maintain safe work environment.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Assigned tasks to team members to complete within designated time frames.
- Communicated with supervisors about delays or other issues with shipments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Motor Clothes Sales Associate
Conrad's Harley Davidson
Shorewood, IL
11.2019 - 11.2021
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Increased customer satisfaction by providing personalized assistance in selecting appropriate motor clothes and accessories.
- Processed transactions efficiently using point-of-sale systems while adhering to company policies regarding returns and exchanges.
- Monitored customers for signs of security concerns and escalated issues to management.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Displayed and organized products in store to help customers locate products easily.
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
- Performed cash, card, and check transactions to complete customer purchases.
- Boosted sales by creating visually appealing merchandise displays and maintaining a clean, organized store environment.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Operated cash register to complete cash, check and credit card transactions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Selected, recommended and located merchandise based on customer needs and desires.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Shop Cleaner
Auto Medics Lube And Service Center
Joliet, IL
04.2018 - 04.2023
- Performed window cleaning tasks, ensuring clear visibility and an inviting storefront presentation for customers.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Improved overall store appearance by regularly sweeping, mopping, dusting, and vacuuming floors and surfaces.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Worked flexible hours across night, weekend, and holiday shifts.
Home Care Aide
European Service At Home
Joliet, IL
04.2019 - 07.2020
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Assisted disabled clients to support independence and well-being.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Enhanced patient comfort by providing attentive and personalized home care services.
- Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
- Facilitated transportation for medical appointments and errands, supporting patient mobility and access to necessary services.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Provided transportation and appointments management.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted with end-of-life care.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
Education
High School Diploma -
Joliet Central High School
Joliet, IL05-2004
Skills
- Warehouse Management
- Route Optimization
- Warehouse Safety
- Package pickup and delivery
- Problem-Solving
- Time Management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Workplace Safety
- Excellent Communication
- Email and Phone Communication
- Adaptability and Flexibility
- Customer Relations
- Safety Procedures
Timeline
Package Center Supervisor
UPS
11.2021 - Current
Motor Clothes Sales Associate
Conrad's Harley Davidson
11.2019 - 11.2021
Home Care Aide
European Service At Home
04.2019 - 07.2020
Shop Cleaner
Auto Medics Lube And Service Center
04.2018 - 04.2023
High School Diploma -
Joliet Central High School