Amber Thaiz Urena
The Bronx,NY
Summary
Dynamic professional with a proven track record, known for high productivity and efficiency in task completion. Possess specialized skills in community outreach, program development, active listening, empathy, problem-solving, and adaptability. Excelled in fostering community outreach, building relationships, and delivering exceptional attention to detail and problem-solving abilities. Ready to leverage these abilities to make an impactful contribution to a new role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Quality Control Lead Inspector
NYCHA New York City Housing Authority
New York City, NY
12.2023 - 01.2025
- Conducted detailed lead inspections of residential properties to ensure compliance with local, state, and federal building codes.
- Generated detailed reports outlining inspection and testing results.
- Inspected building components such as foundations, walls, roofs, windows, doors, and stairs.
- Prepared detailed reports outlining findings from inspections, including recommendations for corrective action when necessary.
Building Porter
Signature Cleaning Services Inc.
New York, NY
02.2019 - 10.2022
- Polished windows, glass partitions oandr mirrors using sponges or squeegees.
- Cleaned various work areas by mopping, sweeping, and vacuuming.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Walked property and grounds, picking up trash and debris to maintain curb appeal.
Lead Cashier
Mcdonalds
New York, NY
06.2018 - 01.2019
- Handled large amounts of cash and transactions efficiently and carefully, ensuring no errors.
- Take credit cards, debit cards, and cash transactions in a fast-paced environment, ensuring optimal customer service with every transaction.
- Trained new employees on cash register procedures.
Sales Floor Coordinator
Marshalls
New York, NY
10.2017 - 04.2018
- Managed inventory and supplies to ensure materials were available when needed.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- In charge of restocking and maintaining the clothing and makeup department.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Associate of Arts - Liberal Arts And Sciences
Guttman Community College
NY01-2023
High School Diploma -
Independence High School
New York, NY01-2019
Skills
- Time management
- Leadership
- Communication
- Customer service skills
- Computer skills
- Fluent in both English and Spanish
- Attention to detail
- Team leadership
- Conflict resolution
- Training and development
Certification
- Lead Inspector Certifcation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Quality Control Lead Inspector
NYCHA New York City Housing Authority
12.2023 - 01.2025
Building Porter
Signature Cleaning Services Inc.
02.2019 - 10.2022
Lead Cashier
Mcdonalds
06.2018 - 01.2019
Sales Floor Coordinator
Marshalls
10.2017 - 04.2018
Associate of Arts - Liberal Arts And Sciences
Guttman Community College
High School Diploma -
Independence High School
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