Amber Thomas
Houston
Summary
Results-driven professional with experience leading teams, coordinating daily operations, and delivering exceptional service in fast-paced environments. Proven ability to manage competing priorities, resolve complex issues, and build positive relationships with customers, employees, and stakeholders. Strong background in staff support, training, communication, and operational efficiency. Recognized for adaptability, professionalism, and a commitment to creating positive experiences while achieving organizational goals.
Overview
10
10
years of professional experience
Work History
SPECIAL EDUCATION PARAPROFESSIONAL
HISD
Houston, TX
08.2025 - Current
- Supported the implementation of modified curriculum based on IEPs and 504 Plans.
- Ensured safety of all children at all times while maintaining compliance with state regulations.
- Supported students in developing life skills, following classroom routines and managing behavior.
EXECUTIVE ASSISTANT
Reconstruction of a Survivor
Houston, US
10.2023 - Current
- Manage executive tasks, confidential projects, and administrative support, ensuring operational efficiency
- Coordinate meetings, compile emails, and maintain timesheets, streamlining office operations
- Analyze documents and provide insights, enhancing decision-making and improving outcome
- Facilitate communication between executives and stakeholders, preparing briefings for informed decisions.
LOGISTICS MANAGER
Amazon - The Harrell Companies
US
09.2020 - 08.2025
- Assign routes and vehicles, ensuring timely package delivery and high driver efficiency
- Monitor driver safety, reducing incidents and improving compliance
- Track delivery status, maintaining accountability and achieving high performance
- Implement safety protocols, leading to measurable improvements in driver adherence
- Optimize route assignments and vehicle allocation, enhancing delivery efficiency
- Implement safety protocols, reducing incidents and ensuring package accountability.
EXPO/SERVER
Turkey Leg Hut
US
01.2020 - 08.2020
- Responsible for ensuring an efficient flow of orders from the waiters to the kitchen
- Confirming that orders have been properly prepared by checking for accuracy, presentation, and temperature, and assisting with final preparations
- Provided excellent customer service while serving food.
PM SUPERVISOR
G2 Secure Staff
US
04.2019 - 10.2019
- Supervisor for a third-party staffing company at George Bush Continental Airport
- Responsible for assigning and assisting teams, and training new hires
- Assisted with cleaning and organizing aircraft.
TEAM LEADER
Dunkin Donuts
San Marcos, Texas
09.2016 - 05.2018
- Provided guidance to the team on best practices for completing tasks efficiently and accurately.
- Updated and enforced policies regarding employee conduct, productivity and performance standards.
- Cultivated an environment of trust, respect, collaboration, and accountability among the team members.
- Provided customer service while serving donuts.
YMCA CAMP COUNSELOR
Trotter Family
US
06.2016 - 07.2017
- Teaching values, ensuring safety, and facilitating structured play and educational activities with the children, in accordance with state requirements and YMCA policy
- Directly supervising a group of 10 children
- Developed strong organizational skills by planning and executing daily camp activities for a group of children aged 6-12.
Education
BACHELOR OF ARTS (B.A.) - BUSINESS ADMINISTRATION CANDIDATE
University of Houston-Downtown
Texas06-2027
Skills
- Logistics
- Management
- Communication Skills
- Document Analysis
- Time Management
- Travel Coordination
- Data Entry
- Event Planning
- Customer Service
- Strategic Planning
- Research Skills
- Problem Solving
- Budget Management
- Administrative Support
- Guest relations
- Guest orientation
- Teamwork and collaboration
Timeline
SPECIAL EDUCATION PARAPROFESSIONAL
HISD
08.2025 - Current
EXECUTIVE ASSISTANT
Reconstruction of a Survivor
10.2023 - Current
LOGISTICS MANAGER
Amazon - The Harrell Companies
09.2020 - 08.2025
EXPO/SERVER
Turkey Leg Hut
01.2020 - 08.2020
PM SUPERVISOR
G2 Secure Staff
04.2019 - 10.2019
TEAM LEADER
Dunkin Donuts
09.2016 - 05.2018
YMCA CAMP COUNSELOR
Trotter Family
06.2016 - 07.2017
BACHELOR OF ARTS (B.A.) - BUSINESS ADMINISTRATION CANDIDATE
University of Houston-Downtown