Carmela Dell'Aglio
Turnersville,NJ
Summary
Demonstrated expertise in linguistic precision and cultural sensitivity. At Caesars Pasta, I also, spearheaded logistics and operational improvements, enhancing supply chain efficiency by 30%. Adept in strategic sourcing and bilingual communication, I excel in fast-paced settings, driving team performance and fostering strong vendor relationships. My proactive approach to problem-solving and critical thinking has consistently delivered results beyond expectations.
Experienced with providing instructional support to students with special needs. I utilize effective communication and collaborative skills to foster supportive learning environment. Knowledge of behavior management techniques and individualized education plans. I am
experienced with facilitating communication between Spanish and English speakers. I utilize linguistic expertise to ensure accurate and effective interpretation in diverse settings. I have a track record of maintaining confidentiality and cultural sensitivity while delivering clear and precise translations.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Special Education Paraprofessional
Albert Bean Elementary School
Pine Hill, NJ
02.2025 - Current
- Assist students with individualized education plans to enhance learning outcomes.
- Support classroom instruction through reinforcement of lesson materials and educational activities.
- Collaborate with teachers to adapt curriculum for diverse learning needs
- Provide one-on-one support during assessments to ensure student comprehension and comfort.
- Develop strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Participate in professional development workshops to enhance instructional techniques and support methods.
- Manage challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Spanish Interpreter Services
MCL/Dolla Interpreting Services
New Jersey
01.2025 - Current
- Facilitated accurate communication between Spanish-speaking clients and service providers.
- Translated documents and materials to ensure clarity in messaging.
- Adapted language style to suit diverse audiences and contexts.
- Delivered exceptional customer service to both English-and Spanish-speaking clients through skillful written and verbal communication abilities.
- Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
- Maintained message content, tone, and emotion as closely as possible.
Translation and Interpretation
Caesars Pasta
Blackwood, NJ
04.1998 - 07.2024
- Enhanced communication between English and Spanish-speaking associates by providing accurate translation and interpretation services.
- Supported business expansion efforts through accurate translation and interpretation services between Spanish and English-speaking partners.
- Facilitated clear communication between internal teams and external vendors through accurate document translation and interpretation services.
- Expanded client base through consistent delivery of high-quality translation and interpretation services.
- Enhanced communication between departments by providing efficient translation and interpretation services in English and Spanish.
- Aided in interpretation and translation in all HR meetings.
Logistics Manager
Caesars Pasta
Blackwood, NJ
04.1998 - 07.2024
- Plan, organize and manage department functions effectively.
- Plans and executes the timely and damage free shipment and delivery of
product to Customers and Distribution Centers. - Optimizes the cost of transportation while meeting the service level goals
provided. - Develop and execute a plan focusing on Continuous Improvement in the
warehousing, shipment and delivery of product to the Customers and
Distribution Centers. - Establishes operational procedures for activities such as outgoing
shipments, handling and storage of materials, and keeping warehouse
inventory accurate. - Manage inventory (timely, compliance with company policies, timely
reporting, FIFO rotation). - Assure accurate and timely computer system data entry.
- Assure accurate shipping, receiving and production records.
Direct hold and recall procedures to assure customer safety in conjunction
with QA manager. - Direct activities to assure that storage requirements for ingredients and
finished goods are met. - Assure department personnel safety, training, motivation and
effectiveness. - Develop, implement and monitor department goals.
- Assume all safety, system and lift truck certification and training.
- Maintain proper housekeeping and sanitation.
- Coordinate and expedite flow of materials for planned production.
- Plan, organize and implement effective communications for/with: Department Associates. Other department/associates in facility. USDA (shipment and housekeeping). Outside carriers and storage locations. Factory and corporate management. External vendors.
- Administer and maintain all safety and training programs for warehouse personnel per company policy.
- Administer department and company policies and procedures as part of
the facility management staff.
Any other duties and special projects assigned by management. - Verify computer computations against physical count of stock and adjusts as
necessary, reviews and reports reasons for discrepancies - Responsible for all inventory transactions with outside warehouses
Update costs as needed
Prepare reports such as stock status, month end valuation, weekly ingredient
usage, etc. - Prepare list of stagnant items each month end
- Prepare and issue purchase orders and revisions
- Arranges for disposal of surplus materials
- Research shipping methods and rate
- Assist Production Manager in analyzing market and delivery conditions to determine present and future material availability
- Assist in sourcing raw materials and packaging, as directed
- Negotiate pricing of raw materials
- Direct drivers in warehouse activity and responsibilities
- Responsible for negotiating terms with vendors to find quality product at competitive prices and adequate delivery time.
- Purchase raw materials, components, operating supplies and service equipment as directed
- Maintain inventory control of raw material ordered and received and establish labeling system
- Prepare and process requisitions and purchase orders for products by vendor
- Review purchase order claims and contracts
- Determine quantity and timing of deliveries
- Review and evaluate, vendor bids
Develop strong supplier relationships - Locate new vendors of products and evaluate them to determine product availability and terms
- Reviews purchasing contracts and submits to legal for review
- Ensure continuous supply of required goods and materials and communicate any supply problems which may pose a risk or impact on business operations
- Attend production meetings and provide a status of the ingredients ordered
- Contact suppliers to resolve price, quality, delivery or invoice issues
- Stay current and up to date on any changes that may affect the supply and
demand of needed products - Maintain a purchasing file
- Research and evaluate areas of opportunity and reduce costs where possible
Operations Manager
Caesars Pasta
Blackwood, NJ
04.1998 - 07.2024
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Lead the culinary development for new products.
- Assisted with defining ingredient and package specifications and source ingredients.
- Assisted with negotiating best pricing.
- Assisted with costing sheets to ensure correct pricing is generated.
CSR
Caesars Pasta
Blackwood, NJ
04.1998 - 07.2024
- Enter all incoming customer orders in ERP system
Send order confirmations to broker or customer. - Prepare shipping documents, packing lists, BOL etc.
- Prepare Export documentation
Make pickup and delivery appointments. - Coordinate order fulfillment with plant and other sources.
- Interact with 3PL warehouses for inventory inbounds and outbound.
- File claims with carriers.
- Ensure all promotions taken by customers are approved by sales team.
- Generate weekly sales and order fulfillment reports.
Production
Caesars Pasta
Blackwood, NJ
04.1998 - 07.2024
- Plan and schedule production for plant based upon projected sales demand
and available inventories. - Execute planned production goals in an efficient and cost effective manner by optimizing the use of equipment and human resources.
- Coordinated the activities of Prep, Cook and Packing departments.
- Entailed scheduling department shift operations and monitoring production
in all three areas daily. - Analyze daily production cost, variances and efficiencies based on reports prepared by department managers.
- Establish team meetings to review safety, quality, and line performance.
- Coordinate and schedule preventive maintenance and plant improvement programs.
- Monitor all plant systems such as plant security, fire and alarm, waste management and utilities for performance and efficiency.
- Plan and execute PIP programs.
- Assist General Manager in establishing standards for labor, material and
yields. - Prepare a daily production reports for General Manager
- Work with department managers and line supervisors to assume
responsibility and ownership. - Aided in QA investigations on customer complaints where applicable.
Accounts Payable and Receivable
Caesars Pasta
Blackwood, NJ
04.1998 - 07.2024
- Participated in process improvement initiatives related to accounts payable/receivable functions.
- Monitored aging reports for proactive collection efforts, reducing delinquent accounts receivable balances significantly over time.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Collected and attached supporting documents for each vendor invoice.
- Receive mail payments, attach payment stubs to invoices and file.
- Follow up with customers by email, mail and phone calls for any past due invoices.
- Assist accountant with month end requirements.
Customer Service
Caesars Pasta
Blackwood, NJ
04.1998 - 07.2024
- Respond to all customer calls, letters and web submissions.
- Send refunds, coupons and product information.
- Provide insurance documentation.
- General customer correspondence.
- Provide sales support to sales team as needed.
Education
Business Administration
Escuela Nacional Técnica
Buenos Aires, ArgentinaSkills
- Bilingual - Spanish & English
- Able to work in fast-paced environments
- Translation and Interpretation
- Project Management
- Microsoft Excel
- Critical Thinking
- Problem Solving
- Supply Chain Management
- Logistics Oversight
- Operational Management
- Strategic Sourcing
- Safety Standards
- Logistics Management
- Warehouse Management
- Vendor Relationship Management
- Product Management
- Customer Service
- Accounts Payable/Receivable
- Production
- Team Management
- Learning disabilities support
- Student advocacy
- Student supervision
- Nonverbal communication
- Crisis intervention
- Autism and spectrum disorders
- Confidentiality practices
- Interpersonal communication
- Memory retention
Certification
- Management Leadership Skills Training - Rutgers University
- HAACP Training - Rutgers University
- Food Safety & Microbiology Training - Rutgers University
- GMP Training - Rutgers University
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Special Education Paraprofessional
Albert Bean Elementary School
02.2025 - Current
Spanish Interpreter Services
MCL/Dolla Interpreting Services
01.2025 - Current
Translation and Interpretation
Caesars Pasta
04.1998 - 07.2024
Logistics Manager
Caesars Pasta
04.1998 - 07.2024
Operations Manager
Caesars Pasta
04.1998 - 07.2024
CSR
Caesars Pasta
04.1998 - 07.2024
Production
Caesars Pasta
04.1998 - 07.2024
Accounts Payable and Receivable
Caesars Pasta
04.1998 - 07.2024
Customer Service
Caesars Pasta
04.1998 - 07.2024
Business Administration
Escuela Nacional Técnica