Amber Torres
Colonia,NJ
Summary
I am a current student working toward a Bachelor of Science in Biology at Rutgers University and seeking an opportunity to begin a career in dentistry. I pride myself on being able to communicate efficiently with clients and supervisors. Working in the service industry has taught me how important it is to be welcoming and attentive to the client, as well as to work efficiently with a team in a fast-paced environment. I am always open to learning more and being available as an asset to the office.
Overview
4
4
years of professional experience
Work History
Head Waiter
Stewarts Rootbeer
07.2020 - Current
- Followed restaurant guidelines for personal appearance and customer interactions with consistent attention to detail
- Upheld restaurants' professional reputation by inspecting staff and dining areas regularly to spot and correct problems
- Maintained harmony between wait staff using excellent interpersonal and conflict management abilities
- Ensured proper table settings were in place before each shift began
- Addressed customer concerns and resolved issues to maintain high satisfaction levels.
Server
Topgolf
12.2023 - 08.2024
- Listened to guest needs and responded promptly for personalized service
- Demonstrated hospitality and customer service while greeting tables
- Communicated professionally with customers, colleagues, and supervisors
- Provided exceptional customer service by addressing and resolving guest concerns or complaints.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science (B.S.) - Biology
Rutgers University
05.2026
High School Diploma -
Colonia High School
Colonia, NJ06.2022
Skills
- Conflict Management
- Strong leadership
- Customer service
- Complaint Handling
- Excellent communication
- Team coordination
- Wait staff training
- Warm and Friendly
- Active Listening
Timeline
Server
Topgolf
12.2023 - 08.2024
Head Waiter
Stewarts Rootbeer
07.2020 - Current
Bachelor of Science (B.S.) - Biology
Rutgers University
High School Diploma -
Colonia High School
Similar Profiles
BENJAMIN MAXSONBENJAMIN MAXSON
Assistant General Manager at Fitzs RootbeerAssistant General Manager at Fitzs Rootbeer
Caley StoutCaley Stout
Server at Shorts Rootbeer StandServer at Shorts Rootbeer Stand
Shantel Reecer-CrabtreeShantel Reecer-Crabtree
Manager at BK RootbeerManager at BK Rootbeer