Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Tremblay

Berwick

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

15
15
years of professional experience

Work History

Head Teller

Partners Bank
08.2022 - Current
  • Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
  • Oversaw currency shipments and deposits while adhering to strict safety guidelines.
  • Replenished ATM funds in empty canisters prior to validation process.
  • Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
  • Assisted customers with account inquiries, resolving issues promptly to ensure satisfaction.
  • Answered inquiries regarding checking and savings accounts and other related products.
  • Developed strong rapport with customers by actively listening, addressing concerns promptly, and providing tailored solutions.
  • Provided support during audits, gathering necessary documentation and demonstrating compliance with internal control.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Teller

Republicash
11.2020 - 08.2022
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Managed inventory levels of lottery supplies, ensuring availability for continued sales operations.
  • Maintained a clean and organized work area, contributing to a comfortable environment for customers.
  • Supported overall store operations as needed by assisting with product stocking or cashier duties during busy periods or staff shortages.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Skilled at working independently and collaboratively in a team environment.

Childcare Assistant Teacher

York County Community Action
03.2020 - 01.2022
  • Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
  • Communicated regularly with parents about daily activities and behaviors.
  • Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Established strong relationships with parents through regular communication, fostering trust and collaboration for their child''s development.

Dietary Aide

The Lodges Care Center
09.2020 - 04.2021
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.

Front Desk Receptionist

Norseman Resort
03.2014 - 10.2017
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Seasonal Hotel Housekeeper

Ogunquit Motel
07.2013 - 11.2013
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
  • Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.

Childcare Assistant Teacher

The Winchester Learning Center
03.2010 - 07.2013
  • Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
  • Communicated regularly with parents about daily activities and behaviors.
  • Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Established strong relationships with parents through regular communication, fostering trust and collaboration for their child''s development.
  • Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.
  • Facilitated smooth transitions during daily routines by providing clear instructions and encouragement, helping children build confidence in their ability to navigate new experiences.

Education

High School Diploma -

Keene High School
Keene, NH
06-2012

Skills

  • Quick learner
  • Excellent customer service skills
  • Multi-tasking
  • Organization and planning
  • Notary services

Timeline

Head Teller

Partners Bank
08.2022 - Current

Teller

Republicash
11.2020 - 08.2022

Dietary Aide

The Lodges Care Center
09.2020 - 04.2021

Childcare Assistant Teacher

York County Community Action
03.2020 - 01.2022

Front Desk Receptionist

Norseman Resort
03.2014 - 10.2017

Seasonal Hotel Housekeeper

Ogunquit Motel
07.2013 - 11.2013

Childcare Assistant Teacher

The Winchester Learning Center
03.2010 - 07.2013

High School Diploma -

Keene High School

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Amber Tremblay