Amber Tyler
Madison Heights,MI
Summary
Greets customers when entering the building and sends off customers in a polite manner when they're done with services. Collects payments on products and services done. Directing switchboard calls to the proper persons. Scanning and maintaining warranties for send out and payment.
Overview
9
9
years of professional experience
Work History
General Motors Cashier
Vyletel Buick Gmc Volkswagen
07.2024 - 05.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Behavioral Health Technician
Peak Autism Center
08.2023 - 04.2024
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
Cashier/Customer Service Counter/Optical Assistant
Meijer/ US Vision
10.2021 - 11.2022
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers get glasses, get eye measurements, scheduling and setting up everything for the Optometrist.
Crew Member
McDonald's Restaurant
08.2019 - 10.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
Waitress/Delivery Driver/ Dishwasher
John Boy's
11.2016 - 11.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Education
General
Alpena Public Schools Ace's Academy
Alpena, MI04-2016
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
Timeline
General Motors Cashier
Vyletel Buick Gmc Volkswagen
07.2024 - 05.2025
Behavioral Health Technician
Peak Autism Center
08.2023 - 04.2024
Cashier/Customer Service Counter/Optical Assistant
Meijer/ US Vision
10.2021 - 11.2022
Crew Member
McDonald's Restaurant
08.2019 - 10.2021
Waitress/Delivery Driver/ Dishwasher
John Boy's
11.2016 - 11.2020
General
Alpena Public Schools Ace's Academy
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