Amber Valentine
Tulsa,OK
Summary
I am a self motivated hard worker with a wide ranging knowledge base. I enjoy being part of a successful team and am always want to improve things.
Overview
27
27
years of professional experience
Work History
Mobile Supervisor
Our Blood Institute
Tulsa, OK
03.2022 - 01.2025
- Supervise and manage mobile blood drives
- Ensure all supplies, equipment and staff are packed and arrive at required location and setup on time daily
- Communicate with drive coordinator on site, recruitment team, management team and staff to ensure best outcome for all drives
- Operate passenger van and trailer or motor home style rv with passengers and equipment To and from location of blood drives Ensure
- Check in, do a mini physical and health history, collect a unit of blood and review all paperwork for a blood donor
- Review and assure the accuracy of all paperwork on the drive.
- Apheresis technician.
- Provided technical assistance to mobile staff when needed, troubleshooting problems, and offering solutions.
- Managed timelines for mobile teams, ensuring timely completion of tasks.
- Supervised a team of XX retail associates, ensuring high-quality customer service and operational efficiency.
- Resolved customer complaints and issues, maintaining high customer satisfaction ratings.
- Managed daily operations, client relations, and IT.
- Assigned tasks to mobile staff based on their skill sets and availability.
- Performed daily inspections of vehicles and equipment to ensure they are in safe working order.
Worker
Weber’s Root Beer
Tulsa, OK
09.2016 - 01.2022
- Identified the needs of customers promptly and efficiently.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Upheld high standards of productivity and quality in operations.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
- Developed positive customer relationships through friendly greetings and excellent service.
- Built and maintained working relationships with peers and upper management.
Worker
Bok Center Arena
Tulsa, OK
02.2011 - 11.2016
- Rotated through a series of different stations based on team needs.
- Established professional working relationships with staff from various levels.
- Managed time effectively to ensure tasks were completed on schedule, and deadlines were met.
- Coordinate supply chain activities for food product deliveries to volunteer-run concessions.
Registered Nurse
Hillcrest Medical Center
Tulsa, OK
08.2005 - 07.2010
- Recorded patient condition, vital signs, recovery progress, and medication side effects.
- Acted as a patient advocate and implemented total patient care through the team nursing process.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Responded to emergency situations with speed, expertise, and level-headed approaches to provide optimal care, support, and life-saving interventions.
- Conducted specified laboratory tests to help detect conditions and determine diagnoses.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
EMT-Paramedic
EMSA
Tulsa, OK
03.1998 - 06.2003
- Performed standard testing and administered medication to manage care in the field and in transit.
- Performed CPR and used a defibrillator on cardiac patients.
- Provided emergency care at the scene of an accident, or other medical incident.
- Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
- Assessed emergency situations and prioritized medical care for patients.
- Managed multiple tasks simultaneously while maintaining composure under pressure.
- Operated an ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Education
Associate of Applied Science - Health Sciences
Rogers State University
Claremore, OK07-2005
EMT-Paramedic - Healthcare
Tulsa Technology Center
Tulsa, OK08-1997
Patient Care Technician - Healthcare
Tulsa Community College
Tulsa, OK06-1996
Skills
- Industry awareness
- Task delegation
- Customer service management
- Inventory control
- Goal setting and achievement
- Scheduling and timekeeping
- Excellent phlebotomy skills
- Apheresis training
- Current DOT physical
References
References available upon request.
Timeline
Mobile Supervisor
Our Blood Institute
03.2022 - 01.2025
Worker
Weber’s Root Beer
09.2016 - 01.2022
Worker
Bok Center Arena
02.2011 - 11.2016
Registered Nurse
Hillcrest Medical Center
08.2005 - 07.2010
EMT-Paramedic
EMSA
03.1998 - 06.2003
Associate of Applied Science - Health Sciences
Rogers State University
EMT-Paramedic - Healthcare
Tulsa Technology Center
Patient Care Technician - Healthcare
Tulsa Community College