Amber Vasquez
Midland
Summary
Detail-oriented team contributor with exceptional organizational skills and a proven ability to manage multiple projects simultaneously while maintaining accuracy. Adept at prioritizing tasks and consistently meeting deadlines, fostering a positive work environment through a proactive approach to responsibilities. Equipped with strong problem-solving abilities, a commitment to continuous learning, and excellent communication skills, poised to enhance team success and drive positive outcomes. Eager to embrace new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Credit Coordinator
Acme Brick
Midland, TX
08.2024 - Current
- Managed credit applications and approvals to ensure timely processing and compliance with company policies.
- Coordinated communication between sales and finance teams to streamline credit-related inquiries and issues.
- Reviewed customer credit histories, assessing risk factors to inform decision-making processes.
- Enhanced cash flow by ensuring timely collection of outstanding receivables through regular follow-ups with clients.
- Supported department's month-end closing processes.
- Tracked and monitored outstanding accounts.
- Made decisions and recommendations about extending lines of credit.
- Reduced bad debt losses by diligently monitoring customer accounts and taking appropriate action for overdue payments.
- Collaborated with sales teams to establish credit limits, enabling business growth while minimizing risks.
- Optimized the credit review process by implementing a risk-based approach, allowing for more accurate and efficient evaluations of customer creditworthiness.
Full Time Key Holder
Dollar General
Midland, TX
02.2020 - 05.2022
- I work under immediate supervision. Typically reports to a supervisor or manager. My target is to make sure I give excellent service standards and maintain high customer satisfaction. As a full time lead sales associate I attract potential customers by answering product and service questions; suggesting information about other products and services.
- Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
- My job duties include:
- Assist with placement of orders, refunds, or exchanges
- Go the extra mile to engage customers
- Inform customer of deals and promotions
- Money Handling
- Organization of products in store
- Greet customers warmly and resolve problems or reason for calling
- Check in vendors with new products
- Build sustainable relationships of trust through open and interactive communication
Assistant Manager
Jack's Convenience Store
Midland, TX
07.2018 - 11.2018
- Promoted after two months
- Maintained all operations within the store
- Opened and closed the store at the beginning and end of shifts
- Performed official money count every night
- Upheld a high standard of customer service
- Managed daily reports of transactions
- Ordered and stocked store merchandise
- Handled all associate scheduling
- Counseled, mentored and disciplined staff
- Pursued sales leads to advance store growth
- Managed a group of employees
Education
High School Diploma -
Coleman High School
06-2016
Skills
- Customer Service
- Product Knowledge
- Quality Focus
- Market Knowledge
- Documentation Skills
- Listening Skills
- Phone Skills
- Multitask
- Patience
- Negotiation
- Positive Attitude
- Attention to Detail
- People Oriented
- Analysis
- Problem Solving
- Organizational Skills
- Adaptability
- Ability to Work Under Pressure
- Computer Skills
- Assistant Manager Experience
- Cash Handling
- Retail Management
- Sales
- Management
- Merchandising
- Planograms
- Customer follow-up
- Debt management
- Credit decision making
- Credit investigations
- Credit policies
- Credit application review
- Point-of-sale system
- Credit line determination
- Sales experience
- Customer service
- Multitasking
- Excellent communication
- Relationship building
- Excel proficiency
- Reporting and analysis
Languages
Spanish
Native or Bilingual
Timeline
Credit Coordinator
Acme Brick
08.2024 - Current
Full Time Key Holder
Dollar General
02.2020 - 05.2022
Assistant Manager
Jack's Convenience Store
07.2018 - 11.2018
High School Diploma -
Coleman High School