Amber Vroman-Shear
Schenectady
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
25
25
years of professional experience
Work History
Store Manager
Speedway Gas Station
Albany
08.2007 - 10.2025
- Managed daily operations of convenience store and gas station.
- Supervised staff scheduling and training for optimal performance.
- Ensured compliance with safety and health regulations consistently.
- Oversaw inventory management and restocking procedures effectively.
- Handled customer inquiries and resolved issues professionally.
- Monitored financial transactions and maintained cash control procedures.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Updated and maintained store signage and displays.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Monitored inventory levels and placed orders to restock shelves.
- Performed regular price checks to ensure competitive pricing.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Updated POS system with new products and promotional offers.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Cashier
Walmart
Schenectady
10.2000 - 07.2007
- Processed customer transactions using point-of-sale systems efficiently.
- Maintained accuracy in cash handling and register operations regularly.
- Assisted customers with product inquiries and provided excellent service.
- Handled customer returns and exchanges following store policies carefully.
- Adhered to safety protocols while operating the checkout area consistently.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Schenectady High
Schenectady, NYSkills
- Cash control
- Inventory management
- Staff training
- Compliance monitoring
- Point-of-sale systems
- Customer relationship management
- Financial reporting
- Supply restocking
- Team leadership
- Problem solving
- Time management
- Employee mentoring
- Team building and leadership
- Customer service
- Store operations oversight
- Merchandise planning
- Security system monitoring
- Policies and procedures
- Vendor management
- Supply ordering
- Staff performance improvement
- Training and mentoring
- Cash management
- Store opening and closing procedures
- Inventory control
- Employee supervision and motivation
- Recruiting and hiring
- Operations management
- Friendly and positive
- Goals and performance
- Sales strategies
- Staff supervision
- Sales coaching
- Bank and safe deposits
- Employee engagement
Timeline
Store Manager
Speedway Gas Station
08.2007 - 10.2025
Cashier
Walmart
10.2000 - 07.2007
Schenectady High