Amber Walz
Calabash,NC
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
8
8
years of professional experience
Work History
Assistant Marketing Manager
Marriott Vacations Worldwide
Myrtle Beach, SC
05.2018 - Current
- Managed creation of marketing materials, collateral and sales support tools.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
Activities Associate
Wyndham Vacation Ownership
North Myrtle Beach, SC
05.2016 - 05.2018
- Planned, scheduled and coordinated activities for adults and children.
- Developed and implemented activity plans tailored to the interests of each participant.
- Performed administrative tasks such as filing paperwork or updating databases.
- Provided transportation for program participants when necessary.
- Kept activities spaces organized, clean and tidy.
Education
Associate of Science - General Studies
Brunswick Community College
Supply, NC05-2017
High School Diploma -
West Brunswick High School
Shallotte, NC06-2015
Skills
- Business Administration
- Project Management
- Team motivation
- Marketing knowledge
- Customer Relations
- Time Management
- Data Entry
- Decision-Making
Timeline
Assistant Marketing Manager
Marriott Vacations Worldwide
05.2018 - Current
Activities Associate
Wyndham Vacation Ownership
05.2016 - 05.2018
Associate of Science - General Studies
Brunswick Community College
High School Diploma -
West Brunswick High School