Amber Welch
Knoxville,TN
Summary
Hardworking receptionist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
10
10
years of professional experience
Work History
DCS Patient Sitter (PRN)
Alternative Care Sitting Services
05.2019 - Current
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted disabled clients to support independence and well-being.
- Worked to alleviate isolation and loss of personal freedom in patients resulting from deteriorating physical and mental health.
- Engaged patient in appropriate stimulation activities and physical activity.
- Took initiative to investigate anomalies in behavior or physical condition and advocated for further evaluation by skilled professionals.
Receptionist/ DME Coordinator
Summit Medical Group
06.2022 - 07.2023
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Beauty Advisor
Sally Beauty Supply
09.2016 - 05.2019
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Education
High School Diploma -
05.2017
Skills
- Environment Management
- Compassionate Patient Care
- Complex Problem-Solving
- Emergency Situations
- Observational Skills
- Client Requirements
- Searching Records
- HIPPA
- Medical records
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Receptionist/ DME Coordinator - Summit Medical Group
06.2022 - 07.2023
DCS Patient Sitter (PRN) - Alternative Care Sitting Services
05.2019 - Current
Beauty Advisor - Sally Beauty Supply
09.2016 - 05.2019
Bearden High School - High School Diploma,
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