Amber White
San Antonio
Summary
I am a mom of 1 and a hospitality professional with 10 years of experience in customer service and 5 years of team management. I've trained staff and enhanced guest relations while settling customer concerns effectively. I've been recognized for bringing positivity to the work environment and delivering exceptional service during peak hours while maintaining a high standard of workplace safety. Two of the most important things to me is connecting with others and building relationships. As a makeup artist I pay close attention to customer needs ensuring customer satisfaction. Due to my consistency in quality service I've received awards and magazine features.
Overview
2027
2027
years of professional experience
Work History
Prestige Beauty Advisor
Ulta Beauty Inc.
San Antonio, TX
- Provided expert product knowledge to customers, enhancing their shopping experience and driving sales.
- Assisted in merchandising and maintaining store displays to create an inviting environment for customers.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to execute promotional events, increasing store visibility and foot traffic.
- Educated clients on skincare and makeup applications, fostering brand loyalty and repeat business.
Makeup artist/Beauty director
THE MAKEUP THERAPIST
San Antonio, TX
12.2018 - Current
- Applied makeup to clients for special occasions, including weddings and proms, using a variety of techniques such as contouring, highlighting, shading, blending and airbrushing.
- Created custom looks based on client requests and preferences while also providing advice on which colors and styles would be most flattering.
- Worked with clients with different skin types and tones.
- Taught makeup applications to clients and suggested skincare routines.
- Managed time effectively in order to complete multiple tasks simultaneously without compromising quality of work.
- Kept updated knowledge of industry trends and new product lines to explain product details to customers.
- Demonstrated exceptional customer service by providing personalized attention to each client.
Store Manager
MISS A
04.2025 - 03.2026
- Oversees all daily retail operations, driving sales growth and ensuring high customer satisfaction while managing staff, inventory, and budgets.
Hostess Manager
CONVERSA ELEVATED
San Antonio, TX
04.2024 - 10.2024
- Provided support to the front-of-house staff during peak hours to ensure timely service.
- Trained new hires in hospitality procedures and customer service etiquette.
- Processed payments from guests using cash registers or POS systems.
- Booked reservations and specializes in fast service and hospitality.
Passenger Service Assistant
Prospect Airport Services
San Antonio, TX
02.2023 - 10.2023
- Delivered exceptional customer service to enhance passenger satisfaction and streamline operations.
- Assisted with baggage handling, ensuring timely delivery and adherence to safety protocols.
- Coordinated check-in processes, reducing wait times through effective communication and organization.
- Trained new staff on operational procedures, fostering a collaborative team environment.
Education
Highschool -
North Atlanta Highschool
Atlanta, GAundefined
Ogle cosmetology school
San Antonio, TXSkills
- Store management
- Workplace safety
- Guest relations
- Food safety compliance
- Customer service
- Social media advertising
- Claims adjust license
- Texas trail Blazer makeup artist of the year
Websites
Timeline
Store Manager
MISS A
04.2025 - 03.2026
Hostess Manager
CONVERSA ELEVATED
04.2024 - 10.2024
Passenger Service Assistant
Prospect Airport Services
02.2023 - 10.2023
Makeup artist/Beauty director
THE MAKEUP THERAPIST
12.2018 - Current
undefined
Ogle cosmetology school
Prestige Beauty Advisor
Ulta Beauty Inc.
Highschool -
North Atlanta Highschool