Estefani Monje
Kent,WA
Summary
Knowledgeable about different beauty products that meet individual needs and flatter face shapes and skin types. Friendly, upbeat and personable. Focused on building long-lasting and loyal relationships. Experienced beauty counter associate excels in educating customers, recommending items and maximizing sales. Demonstrated history of exceeding revenue and service objectives. Polished, professional and reliable. Independent beauty advisor dedicated to high levels of customer satisfaction to meet aggressive sales goals. Charismatic and personable individual with several years of hands-on experience helping customers find beauty products to fit needs and preferences. Quick learner committed to quickly mastering new skills and leading with positive attitude.
Overview
3
3
years of professional experience
Work History
Prestige Beauty Advisor
Ulta Cosmetics
Bellevue, USA
04.2021 - 12.2021
- Taught customers how to apply makeup and recommended optimal products
- Promoted additional products and services to increase sales numbers and revenue with diverse selection
- Developed community reputation through commitment to customer satisfaction and strong client relationships
- Made sure that sells were metting requirement for the team
- Trained new team members
- Learned knowledge for multiple prestige brands such as MAC,Lancome, and Nars
- Color matching to best suite each individual
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Demonstrated cosmetic application best practices to achieve desired styles
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment
- Helped customers feel relaxed and comfortable through conversation and personal relatability
Beauty Advisor
Bare Escentuals Beauty
Tukwila, USA
11.2018 - 08.2020
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments
- Met sales goals, supporting organizational health through consistent and reliable service
- Arranged merchandise to present visually appealing displays and attract clientele
- Provided customers with product advice and recommendations based on their individual needs.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Maintained records related to sales for store management.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Ensured that all displays were neat and organized at all times.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Handled returns and exchanges according to company policies.
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Organized promotional events such as makeup demonstrations and free makeovers.
Education
Esthetician - Esthetics
Vuu Beauty School
Seattle, WA08-2025
Associate of Arts - Fine Arts
Green River Community College
Auburn, WA09.2022
High School Diploma -
Kent Meridian Highschool
Kent, WA06.2019
Skills
- Loss Prevention
- Customer Service
- Meeting Sales Goals
- Product Demonstrations
- Sales and Promotions
- Adaptable and Flexible
- Attention to Detail
- Store Policies and Procedures
- Product Knowledge
- Brand Promotion
- Returns and Exchanges
- Store Organization
- Honest and Ethical
- Goal-Driven
- Guest Services
- Team Cooperation
- Relationship Building
- Team Leadership
- Store Opening and Closing
- Friendly and Helpful
- Time Management
- Positive Customer Engagement
- Bilingual (Spanish)
- Outgoing
- Digital Recordkeeping
- Employee Training
- Makeup application
- Personalized beauty recommendations
- Active listening
Languages
Spanish, Full Professional
Timeline
Prestige Beauty Advisor
Ulta Cosmetics
04.2021 - 12.2021
Beauty Advisor
Bare Escentuals Beauty
11.2018 - 08.2020
Esthetician - Esthetics
Vuu Beauty School
Associate of Arts - Fine Arts
Green River Community College
High School Diploma -
Kent Meridian Highschool
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