Amber Williams
Brooklyn
Summary
Personable and upbeat ; offering customer service expertise and great money handling abilities. Enhances sales with product recommendations and savvy upselling. Reliable team player trained in making sandwiches and other counter items. Dependable production industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Skilled team player with strong background in retail environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Overview
10
10
years of professional experience
Work History
Pop Worker
NYC Parks & Recreation
06.2023 - 08.2023
- Maintained park facilities and equipment, ensuring safety and cleanliness standards.
- Collaborated with local organizations to foster partnerships that benefit community initiatives.
- Contributed to a clean and welcoming environment by managing litter and waste disposal in the park area.
- Ensured park safety with regular maintenance checks, promptly addressing any hazards or issues identified.
- Improved accessibility for all visitors by maintaining clear paths and installing necessary signage throughout the park grounds.
- Enhanced visitor experience by providing excellent customer service and addressing inquiries about park facilities.
- Provided support during emergency situations, ensuring prompt response from appropriate personnel when needed.
- Maintained detailed records of daily tasks performed, allowing for effective communication between team members regarding ongoing projects and priorities.
- Enhanced park visitor satisfaction by regularly maintaining clean and safe recreational areas.
- Improved wildlife habitats with careful landscaping and native plant restoration projects.
DELI CLERK
Gristedes
01.2021 - 07.2021
- Checked counters to assure that foods were refrigerated at appropriate temperatures.
- Greeted customers, took orders, recommended new products, and provided efficient service.
- Sliced, weighed, and wrapped deli items carefully to preserve freshness.
- Helped customers select products based on tastes and preferences.
- Operated equipment and cleaned after use, keeping surfaces sanitized.
- Operated electric slicers, ovens, dishwasher, grinder, knives, and oil-separator machines.
- Ensured popular products were stocked to meet customer demand.
- Updated prices to obtain accurate scanning and pricing of items weighed and packaged.
PRODUCTION WORKER
ACME Smokefish of North Carolina
01.2019 - 09.2019
- Worked quickly but safely without accidents or mishaps.
- Placed labels, company logos, and other exterior parts on finished products.
- Cleaned workstation and removed hazardous material to protect team from unnecessary risks.
- Readied finish products for shipping by packing products.
- Contributed to highly successful team performance, achieving [Number]% of quality goals and exceeding production targets by [Number]%.
- Measured and graded batches of raw materials to feed into [Type] production machinery.
- Packaged finished products into boxes, cartons and containers for shipping to customers.
- Cleaned and organized work areas to remove safety hazards and maintain minimum level of production errors.
CASHIER/ SHIFT LEADER
Duane Reade
01.2015 - 07.2017
- Adhered to all cash handling policies and procedures.
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
- Processed cash register transactions by inputting product costs and giving back change.
- Maintained merchandise displays, including endcaps, floor displays, and aisles.
- Processed checks, debit and credit cards, EBTs, WIC checks, refunds, product coupons, and gift certificates.
- Bagged and packaged customer orders and purchases.
- Recognized for providing efficient service with high degree of accuracy.
- Verified prices and calculated totals using scanners and point of sale (POS) systems.
- Greeted all customers and provided prompt and friendly service.
CASHIER
Century 21
01.2014 - 07.2014
- Processed cash register transactions by inputting product costs and giving back change.
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
- Maintained merchandise displays, including endcaps, floor displays, and aisles.
- Bagged and packaged customer orders and purchases.
- Greeted all customers and provided prompt and friendly service.
- Solved complaints by customers and issued credits for returned merchandise.
- Returned non-purchased products to shelves and performed general merchandising functions.
- Assisted customers with locating items, answering questions and providing direction and service.
Education
HIGH SCHOOL DIPLOMA - undefined
Teachers Preparatory School
Brooklyn, NY06.2012
Skills
- Operate cash register
- Money handling
- Process payments
- Safe food handling
- Foodservice standards
- POS systems
- Serve customers
- Balance cash drawers
- Restock shelves
- Clean countertops
- Drawer balancing
- Employee training
Timeline
Pop Worker
NYC Parks & Recreation
06.2023 - 08.2023
DELI CLERK
Gristedes
01.2021 - 07.2021
PRODUCTION WORKER
ACME Smokefish of North Carolina
01.2019 - 09.2019
CASHIER/ SHIFT LEADER
Duane Reade
01.2015 - 07.2017
CASHIER
Century 21
01.2014 - 07.2014
HIGH SCHOOL DIPLOMA - undefined
Teachers Preparatory School
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