Emily Martinez
Jersey City,NJ
Summary
Hi my name is Emily Martinez. I am 18 years old, I am currently in college. I am Hispanic I can write, speak, read, and translate perfectly. I am a very hardworking person, I started working at the age of 15 and haven't stopped since. I've worked retail for many years and just started working in the food industry not too long ago. I can easily adapt to any new environments. I can offer many of my skills into this job, helping out wherever I can, learning more skills from others.
Overview
3
3
years of professional experience
Work History
Cashier/Line Worker
Qdoba Mexican Grill Hoboken
09.2022 - Current
- Used equipment properly to avoid workplace hazards or injuries.
- Assembled and installed products on production lines according to established guidelines.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Inspected and adjusted work performed to meet expectations.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Trained new employees on production line machinery for maximum output and safety.
- Collaborated with other departments to optimize production workflows.
Sales Associate/Cashier
Tommy Hilfiger Clearance
01.2022 - 06.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Issued receipts and processed refunds, credits, or exchanges.
- Informed customers of current store promotions to encourage additional sales purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Sales Associate/Cashier
Tommy Hilfiger Outlet
12.2020 - 01.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Connected with customers to support positive transaction experiences and address service concerns.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Processed credit card and debit payments via [Type] systems, providing accurate charges and credits.
- Verified accuracy of online order pickups, reducing dissatisfied service metrics and supporting return patronage.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Answered questions about store policies and addressed customer concerns.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
Education
No Degree - Criminal Justice
New Jersey City University
Jersey City, NJ05.2026
High School Diploma -
Hoboken High School
Hoboken, NJ06.2022
Skills
- Trade-In Quotes
- Operate Cash Register
- Loyalty Program Administration
- Customer Relationship Management
- Sales Floor Management
- Purchase Packaging
- Merchandise Recommendations
- Cash Counting
- Team Cooperation
- Rewards Programs
- Safety and Cleanliness Standards
- Excellent Written and Verbal Communication
Languages
Spanish
Native or Bilingual
Timeline
Cashier/Line Worker
Qdoba Mexican Grill Hoboken
09.2022 - Current
Sales Associate/Cashier
Tommy Hilfiger Clearance
01.2022 - 06.2022
Sales Associate/Cashier
Tommy Hilfiger Outlet
12.2020 - 01.2022
No Degree - Criminal Justice
New Jersey City University
High School Diploma -
Hoboken High School
Similar Profiles
Josephine AcevedoJosephine Acevedo
Shift Leader at Qdoba Mexican Grill - WisconsinShift Leader at Qdoba Mexican Grill - Wisconsin
Izamary Hernandez OrdonezIzamary Hernandez Ordonez
Line Server at Qdoba Mexican GrillLine Server at Qdoba Mexican Grill
Milinabella D'aloMilinabella D'alo
Shift Leader at Qdoba Mexican Grill - New YorkShift Leader at Qdoba Mexican Grill - New York