Amber Wilson
Waukesha
Summary
Proactive RN Patient Care Manager with extensive experience in direct patient care, medication administration, and team coordination. Proven success in enhancing patient satisfaction and outcomes through effective communication and evidence-based practices. Strong clinical judgment, patient and family advocacy, and expertise in interdisciplinary collaboration and comprehensive care planning.
Overview
13
13
years of professional experience
Work History
RN Patient Care Manager
Heartland Hospice
07.2019 - Current
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
RN
Rehabilitation Hospital of Wisconsin
07.2017 - 07.2019
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Managed care from admission to discharge.
Daycare Teacher
Giggly Hugs Child Care
03.2013 - 06.2017
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
CBRF Caregiver
Homes For Independent Living
08.2011 - 03.2013
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Built strong relationships with clients to deliver emotional support and companionship.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Education
Associate of Science - RN
Bryant & Stratton College
Wauwatosa, WI04.2017
Skills
- Basic Life Support
- Clinical judgment
- Compassion and Empathy
- Quality Improvement
- Geriatric Care
- Medication and IV administration
- Direct Patient Care
- Patient Assessment
- Team Coordination
- Patient education and counseling
- Medication Administration
- Strong Clinical Judgment
- Precepting
- Staff Supervision
- Infection control measures
- Care Planning
- Professional Bedside Manner
- High level of autonomy
- Patient and family advocacy
- ADL Assistance
- Feeding pumps understanding
- Hospice Care
- Evaluations
- Proper catheter insertion/removal
- Hospice philosophy understanding
Timeline
RN Patient Care Manager
Heartland Hospice
07.2019 - Current
RN
Rehabilitation Hospital of Wisconsin
07.2017 - 07.2019
Daycare Teacher
Giggly Hugs Child Care
03.2013 - 06.2017
CBRF Caregiver
Homes For Independent Living
08.2011 - 03.2013
Associate of Science - RN
Bryant & Stratton College