Amber Wilson
Elm Mott,Texas
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Seasoned pharmacy technician with several years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings.
Overview
23
23
years of professional experience
2005
2005
years of post-secondary education
1
1
Certification
Work History
Pharmacy Technician
Old Corner Drug
Waco, TX
12.2022 - Current
- Assisted customers with medication inquiries and health-related questions.
- Operated pharmacy software for prescription processing and record-keeping.
- Conducted routine checks on expired medications and managed disposal procedures.
- Provided training and support to new pharmacy staff on operational procedures.
- Established and maintained patient profiles, including lists of medications taken by individual patients.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Ordered, labeled and counted stock of medications, chemicals, and supplies, and entered inventory data into the computer.
- Retrieved, counted and measured drugs; labeled vials and bottles.
- Ordering medications and keeping track of inventory.
- Maintained inventory levels; pulled outdated and recalled merchandise.
Pharmacy Technician
Lynn's LaVega Pharmacy
Waco, TX
04.2018 - 12.2022
- Assisted customers by answering simple questions, locating items and referring them to the pharmacist when needed.
- Answered telephones, responding to questions and requests.
- Trained new employees in pharmacy daily operations.
- Prepared and processed medical insurance claim forms and records.
- Established and maintained patient profiles, including lists of medications taken by individual patients.
- Ordered, labeled and counted stock of medications, chemicals, and supplies, and entered inventory data into the computer.
- Retrieved, counted and measured drugs; labeled vials and bottles.
- Prepared simple drug compounds after Pharmacist verified calculations.
- Maintained inventory levels; pulled outdated and recalled merchandise.
- Praised by managers for excellent customer service both in face-to-face interaction as well as via telephone which resulted in strong loyalty and an increase in trusts from customers and physicians
- Prepared and dispensed medications accurately for patient prescriptions.
- Assisted customers with medication inquiries and health-related questions.
Pharmacy Technician
Ascension Plaza Pharmacy
Waco, TX
08.2016 - 03.2018
- Received written prescriptions and telephoned refill prescriptions.
- Filled prescription forms, entered medication orders into a computerized pharmacy system, and maintained patient profile.
- Maintained pharmacy equipment, handled sales transactions, and managed the cash register.
- Explained patients' issues to the pharmacist and ensured excellent customer service.
- Preparation of medications for patients.
- Ensuring availability of drugs by delivering them to patients or facilities.
- Maintaining pharmacy's (and its patients' employees') safety by adhering to infection-control procedures, policies and regulations
Pharmacy Technician
Drug Emporium Pharmacy
Waco, TX
07.2008 - 12.2016
- Research and resolve health insurance claims and assist customers with products throughout the pharmacy.
- Praised by managers for excellent customer service both in face-to-face interaction as well as via telephone which resulted in strong loyalty and an increase in trusts from customers and physicians.
- Lead training for new hires and perform due diligence to assure compliance with state's rules and regulations.
- Demonstrated the ability to fill in at a moment's notice and quickly master new technical systems and processes.
- Filing hard copies.
- Interacting with customers and answering questions.
Cashier / Cash Office Manager
Drug Emporium
Waco, TX
11.2002 - 07.2008
- Stock front registers.
- Back count the safe daily.
- Making Schedules for the cashiers.
- Opening/Closing the store.
- Manage transactions with customers using cash registers.
- Collect payments whether in cash or credit.
- Redeem coupons.
- Resolve customer complaints, guide them and provide relevant information.
- Greet customers when entering or leaving the store.
- Maintain clean and tidy checkout areas.
- Track transactions on balance sheets and report any discrepancies.
- Handle merchandise returns and exchanges.
- Greeting customers with a warm smile and friendly 'Hello'.
Education
Lorena High School
Lorena, TXAssociate of Arts -
McLennan Community College
Waco, TXSkills
- Pharmacy Technician Experience
- Order Entry
- Compounding Medications
- HIPAA
- Office Management
- MedSync
- Medication dispensing
- Inventory management
- Medical insurance processing
- Team training
- Data entry accuracy
- Effective communication
- Attention to detail
- Prescription filling
- Ordering and stocking medications
Certification
- PTCB, 520107010117133, 07/01/10, Present
- Texas State Board of Pharmacy, 163401, 07/01/10, Present
Timeline
Pharmacy Technician
Old Corner Drug
12.2022 - Current
Pharmacy Technician
Lynn's LaVega Pharmacy
04.2018 - 12.2022
Pharmacy Technician
Ascension Plaza Pharmacy
08.2016 - 03.2018
Pharmacy Technician
Drug Emporium Pharmacy
07.2008 - 12.2016
Cashier / Cash Office Manager
Drug Emporium
11.2002 - 07.2008
Lorena High School
Associate of Arts -
McLennan Community College