Amber Woerner
Cary,NC
Summary
Reliable and upbeat management assistant successful at promoting customer loyalty and satisfaction with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Management Assistant
Enterprise Rent-A-Car
03.2022 - Current
- Handled scheduling for customers in accordance with fleet availability along with customer budget and needs
- Reviewed monthly analysis reports with other management in order increase profits.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Maintained friendly and professional customer interactions.
- Handled transactions and direct bills set up with insurance companies, dealerships, and bodyshops.
- Communicated with management at other branches in order to achieve needed fleet balance.
Server
First Watch
06.2020 - Current
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Bartender
Tribeca Tavern
03.2020 - 04.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Bachelor of Science -
East Carolina University
Greenville, NC12.2020
Skills
- Motivational Leadership
- Logistical Planning
- Administrative Tasks
- Strong Problem Solver
- Networking
- Strategic Planning
- Sales Expertise
- Key Decision Making
- Billing and Invoicing
- Expense Reports
- Operational Efficiency
- Problem Resolution
Timeline
Management Assistant
Enterprise Rent-A-Car
03.2022 - Current
Server
First Watch
06.2020 - Current
Bartender
Tribeca Tavern
03.2020 - 04.2022
Bachelor of Science -
East Carolina University