Dedicated management professional with extensive experience in team leadership and business operations. Skilled in task delegation and mentoring, leading teams to achieve high customer satisfaction and operational efficiency.
Work History
Management Assistant
3 Months
Liberty Steel | 05.2026 - Current
Coordinated scheduling and meeting logistics for department leaders to enhance communication.
Managed documentation and reporting processes, improving data accuracy and accessibility.
Assisted in project planning by organizing resources and tracking progress against timelines.
Supported management with daily administrative tasks to ensure smooth operations.
Streamlined office procedures to increase efficiency in document handling and retrieval.
Manager
1 Year 4 Months
Bob Evans Restaurant | 01.2025 - 05.2026
Supervised daily operations to ensure high-quality service and adherence to company standards.
Trained and mentored staff on operational procedures and customer service excellence.
Implemented scheduling strategies to balance labor costs with peak service demands.
Managed inventory control, optimizing stock levels to reduce waste and maintain efficiency.
Conducted performance evaluations, providing constructive feedback to enhance team productivity.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Team Leader
2 Years 4 Months
Caterpillar | 04.2023 - 08.2025
Led team in executing production schedules, optimizing workflow efficiency and resource allocation.
Implemented process improvements that enhanced productivity and minimized operational downtime.
Mentored junior staff, promoting skill development and fostering a collaborative work environment.
Oversaw daily operations, ensuring adherence to safety protocols and quality standards.
Analyzed production data to identify trends, recommending adjustments for continuous improvement initiatives.
Warehouse Forklift Operator
3 Years 9 Months
Caterpillar | 11.2021 - 08.2025
Operated forklifts to efficiently transport materials throughout warehouse environment.
Loaded and unloaded goods from trucks, adhering to safety protocols and procedures.
Conducted routine inspections on equipment to ensure safety and operational efficiency.
Maintained accurate inventory records using warehouse management systems.
Assisted in training new hires on forklift operation and safety practices.
Collaborated with team members to streamline workflows and enhance productivity.
Machine Operator
4 Years 9 Months
Caterpillar | 11.2021 - 2025
Operated heavy machinery, ensuring compliance with safety protocols and operational standards.
Monitored production processes, identifying and resolving issues to maintain work flow efficiency.
Collaborated with team members to optimize assembly line operations and meet production targets.
Conducted routine maintenance on equipment to enhance performance and minimize downtime.
Trained new operators on machinery functions and safety procedures to ensure team competency.
Complied with company and OSHA safety rules and regulations.
Set up and ran machinery to produce exceptional products for industrial needs.
Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Education
Associate of Science - Accounting
Robert Morris University | Coraopolis, PA | 05-2008
Skills
Office administration
Administrative operations
Administrative support
Business management
Project coordination
Team leadership
Motivational leadership
Project coordination
Relationship building
Accomplishments
Achieved the highest award Caterpillar gives out. I received the "Guardian Of The Year For 2023", this award is only given within 4 different regions around the world for Caterpillar, for new hire training and Safety.