Kristie McCarthy

• Financial and Administrative Management: Managed financial functions including budget preparation, analysis, tracking, and expense reconciliation. Provided comprehensive administrative and executive support, preparing reports and coordinating schedules and meetings.
• Operational Coordination: Served as a department liaison for finance, IT, community services, and marketing. Fostered inter-departmental relationships to improve teamwork and operational efficiency.
• Training and HR Support: Oversaw the training and onboarding process for new employees, including recruitment assistance and screening resumes. Also provided training on budgeting and procurement policies.
• Process Improvement and Organization: Streamlined office procedures, maintained organized filing systems, and leveraged strong analytical skills to enhance productivity and create a more efficient work environment.

Financial and Administrative Support:

• Manage financial operations, including compiling annual budgets for five divisions and acting as the primary finance department contact.
• Handle all aspects of the Munis ERP system, from entering requisitions and purchase orders to processing invoices and reconciling P-card statements.
• Assist with vendor accounts, financial data analysis, and the reconciliation of expenses and revenues.
• Serve as a liaison for internal teams and provide administrative support such as preparing travel documentation, maintaining office supplies, and editing the department's procedures manual.

Reporting, Compliance, and Customer Service:

• Compile statistical data and create reports for budget allocation and staff assignments.
• Ensure departmental compliance by collecting documentation for CAPRA standards.
• Provide customer service to internal and external clients via phone, email, and in-person, including processing transactions and creating event materials.
• Maintain departmental digital presence by updating the city website and intranet.

• Program Coordination: Implemented and coordinated the Act One Culture Pass program, the Read to Succeed! tutoring program for K-2nd graders (including tutor training), and managed/instructed the adult English as a Second Language (ESL) program.
• Volunteer Management: Oversaw all aspects of volunteer staff management, including hiring, scheduling, and supervision.
• Outreach and Community Engagement: Created and facilitated early literacy story times, structured and created a monthly newsletter, and facilitated operations of a specialized 'Bookmobile' program.
• Administration and Finance: Maintained detailed records, compiled reports and statistical data (for state reports, grants, and budgets), accounted for monies, performed weekly deposits, and streamlined procedures through document creation.
• Customer Service and Library Operations: Provided front desk coverage, assisted customers with book selections and reference questions, and managed shelving operations.