Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
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Jahni Flood

Canal Winchester

Summary

Experienced human resources professional with 4 years of experience supporting recruitment, onboarding, and compliance efforts. Proven success in optimizing HR procedures, aligning strategies with company objectives, and excelling in fast-paced talent landscapes. Skilled in leveraging technology and data-driven methods to streamline operations and foster a collaborative work environment.

Overview

11
11
years of professional experience

Work History

Human Resources Assistant I & II

Columbus City Schools
08.2021 - Current
  • Supports new hire onboarding by preparing documentation, coordinating orientation schedules and ensuring compliance with HR Policies
  • Communicates verbally and/or in writing with applicants, employees, and hiring managers to ensure smooth processes
  • Responds to inquiries and helps prospective and current employees on a variety of personnel-related matters including the hiring process, and mentee-mentorship programs, and new-educator orientation
  • Provided support with background checks by preparing electronic fingerprints for over 50 applicants and employees daily, while ensuring compliance with employment labor laws and rights.
  • Managed employee records using Munis: Enterprise Resource Planning Software, ensuring 100% compliance with company policies and state regulations.
  • Generated and analyzed HR metrics reports through ERP software which provided actionable insights that enhanced workforce planning
  • Coordinated scheduling for over 50 candidate interviews, ensuring alignment with hiring manager availability and minimizing scheduling conflicts with the utilization of Outlook calendar and Google

Secretary I

Columbus City Schools
10.2017 - 08.2021
  • Provided comprehensive administrative support for school environment by maintaining an organized, efficient, and functional work environment
  • Managed timekeeping software (Kronos system) to track employee hours, overtime, and leave balances. Maintained and verified employee time and attendance records for over 400 employees ensuring accuracy and compliance with company policies and labor laws.
  • Coordinated with payroll department to ensure accuracy and reduced errors and resolved employee timecard issues.

Customer Service Representative

State Farm
05.2014 - 05.2017
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Mentored junior representatives to enhance service quality and improve customer satisfaction.
  • Streamlined complaint resolution processes, reducing response time for escalated issues.
  • Implemented feedback systems to gather customer insights and drive service enhancements.

Education

Masters of Science - Human Resources Management

Franklin University
12.2024

Bachelors of Science - Communication Studies

Ohio University
05.2020

Associate of Arts Degree - undefined

Columbus State Community College
05.2014

Skills

  • Recruitment and Talent Acquisition
  • Onboarding & Compliance
  • HRIS Platforms (Munis/ERP, Workday) & Applicant Tracking System (NeoGov “Insight”)
  • Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
  • Google Software (Sheets, Drive, Doc, Forms)
  • Administrative skills
  • Maintaining files
  • Microsoft office and docusign
  • Scheduling
  • Team player
  • Human resources support
  • Onboarding coordination
  • Computer literacy
  • Employee onboarding
  • Background checks
  • HR policies
  • New hire orientation
  • Recruitment
  • Effective planning
  • Record preparation
  • Technical support
  • Mail handling
  • High social awareness
  • HR software proficiency

Affiliations

Sigma Beta Delta

Timeline

Human Resources Assistant I & II

Columbus City Schools
08.2021 - Current

Secretary I

Columbus City Schools
10.2017 - 08.2021

Customer Service Representative

State Farm
05.2014 - 05.2017

Masters of Science - Human Resources Management

Franklin University

Bachelors of Science - Communication Studies

Ohio University

Associate of Arts Degree - undefined

Columbus State Community College

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Jahni Flood