Amber Woode
Aurora,CO
Summary
Dedicated public housing professional with more than **4 years of progressive experience** administering federally funded Housing Choice Voucher (HCV) programs while ensuring compliance with U.S. Department of Housing and Urban Development (HUD) regulations, federal statutes, and agency policies. Experienced in regulatory compliance, eligibility determinations, income verification, portability, Project-Based Voucher administration, quality assurance, fraud identification, and program integrity. Known for strong analytical thinking, sound judgment, and exceptional attention to detail, I have built a reputation for interpreting complex HUD regulations, resolving challenging compliance issues, and promoting ethical program administration. Throughout my career, I have sought opportunities to improve processes, strengthen accountability, mentor colleagues, and safeguard public resources. As a housing professional committed to lifelong learning and servant leadership, I continue to expand my expertise through higher education, professional leadership development, and community service. Recognized for initiative, integrity, and a commitment to continuous improvement, I strive to strengthen compliance, promote operational excellence, and advance the mission of public housing through ethical leadership and service.
Overview
5
5
years of professional experience
Work History
Housing Specialist
Aurora Housing Authority
Aurora, Colorado
03.2026 - Current
- Administer Housing Choice Voucher and Project-Based Voucher cases while ensuring compliance with HUD regulations and agency policies.
- Conduct eligibility determinations, annual and interim recertifications, and rent calculations.
- Interpret HUD regulations and PIH guidance to resolve complex eligibility and compliance issues.
- Review participant files for completeness, accuracy, and audit readiness.
- Process portability transactions and coordinate with partnering housing authorities.
- Verify income through Enterprise Income Verification (EIV) and third-party verification.
- Investigate income discrepancies and prepare repayment agreements when necessary.
- Maintain detailed documentation that meets federal compliance standards.
- Deliver exceptional customer service while balancing regulatory compliance with participant needs.
Housing Specialist
Texas City Housing Authority
Texas City, Texas
11.2021 - 02.2026
- Managed a high-volume Housing Choice Voucher caseload while maintaining compliance with HUD regulations and agency policies.
- Administered annual recertifications, interim adjustments, new admissions, moves, and continued occupancy.
- Processed Housing Choice Voucher portability and Project-Based Voucher cases.
- Conducted comprehensive file reviews to ensure regulatory compliance and program accuracy.
- Verified employment, assets, and income through EIV and third-party verification methods.
- Identified unreported income, calculated repayment agreements, and assisted in protecting program integrity.
- Mentored and trained Housing Specialists on HUD regulations, agency policies, and program procedures.
- Assisted staff with interpreting HUD regulations and resolving complex case issues.
- Built strong working relationships with landlords, participants, and community partners through professional communication and problem-solving.
Education
Bachelor of Arts - Public Administration
University of Colorado Denver
07-2026
Skills
- HUD Regulations (24 CFR Parts 5, 982 & 983)
- Housing Choice Voucher (HCV) Administration
- Project-Based Voucher (PBV) Administration
- Regulatory Compliance
- Program Integrity
- Internal Audits
- Quality Assurance
- Risk Assessment
- Fraud Detection & Prevention
- Recovery & Repayment Agreements
- Income Verification (EIV)
- Unreported Income Investigations
- Portability Administration
- Policy Interpretation
- Corrective Action Planning
- File Reviews & Audit Readiness
- HUD Compliance Monitoring
- Leadership & Staff Mentoring
- Public Service
- Customer Relations
- Microsoft Office Suite
- Yardi/PHA Web
- Regulatory Compliance Leadership
- Ethical Decision-Making
- Analytical Thinking
- Investigative Problem Solving
- Risk Management
- Team Leadership & Mentoring
- Communication & Collaboration
- Critical Thinking
- Organizational Excellence
- Commitment to Continuous Improvement
COMMUNITY LEADERSHIP & VOLUNTEER SERVICE
Community Navigation Day, Navigation Day Volunteer, Texas City, Texas, 2023, 2025, Volunteered annually during Navigation Day, a community-wide outreach initiative serving individuals experiencing homelessness by connecting them with critical housing, healthcare, and support services., Responsibilities included: - Connected individuals experiencing homelessness with housing resources and supportive service providers. - Assisted community members in accessing healthcare, behavioral health, and social service agencies. - Helped distribute clothing, food, hygiene products, and other essential supplies. - Assisted with providing access to showers and grooming services to promote dignity and well-being. - Collaborated with nonprofit organizations, volunteers, and community agencies to improve access to community resources. - Demonstrated a commitment to public service by supporting efforts to reduce barriers to housing stability and improve quality of life for vulnerable populations.
Affiliations
- National Society of Leadership and Success (NSLS)
SELECTED PROFESSIONAL ACCOMPLISHMENTS
- - Over 4 years and 4 months of progressive Housing Choice Voucher experience. - Developed extensive knowledge of HUD regulations governing Housing Choice Voucher and Project-Based Voucher programs. - Built a reputation for accuracy, integrity, and regulatory knowledge. - Demonstrated leadership by mentoring and training fellow Housing Specialists. - Passionate advocate for strengthening program integrity through proactive compliance and fraud prevention. - Developed a proposal for an internal Fraud and Recovery Program focused on increasing compliance oversight, recovering improperly paid assistance, reducing outsourcing costs, and protecting HUD resources. - Committed to supporting leadership by helping manage complex compliance matters, HUD complaints, and corrective action initiatives while promoting operational excellence.
Timeline
Housing Specialist
Aurora Housing Authority
03.2026 - Current
Housing Specialist
Texas City Housing Authority
11.2021 - 02.2026
Bachelor of Arts - Public Administration
University of Colorado Denver